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Job#: 0.000 Title: VH01 Manual
Date: 12/01/09 Version: VH01-MAN-Rev11
Sanitizing Wand Troubleshooting
The Wand will not turn on
1. Try turning on the Wand while it is connected to the AC adapter and plugged
in. If it works, the battery may not be charged or connected properly.
2. Open battery compartment, disconnect battery clips for two seconds. Re-
connect clips; re-insert battery and cover. Try again.
No blue light underneath
• Bulb may be loose from shipping.
• Bulb may be broken or otherwise need replacing.
• Be sure Wand is facing downward directly over the surface being sanitized.
If the Wand is not operated in this manner, the internal safety switch will
prevent the Wand from operating. This feature is to help prevent direct
exposure to UV-C Light. Use caution when operating the Wand and do not
attempt to override this product feature.
WARNING: This unit should never be handled by children. Always direct the
UV-C rays AWAY from the eyes and skin.
Even with regular use, it is unlikely that you’ll ever need to replace the long-life
Verilux® bulb. If you do need to replace a bulb, use only Verilux bulbs. Use of a
non-Verilux bulb can result in damage to the Wand or the bulb.
To order a replacement bulb, use the Component Re-order form included
with this product. Or call Verilux Customer Service at 1-800-786-6850 or visit
www.Verilux.com.
Sanitizing Wand Bulb Replacement
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