Troubleshooting
Before requesting service on your Verilux lamp, please:
•Make sure all power connectors, cords and plugs are inserted fully and securely.
•Be sure the bulb is securely seated in the socket. (See pages 8 and 9.)
•Make sure there is power to the wall outlet, or try another outlet – one that is not connected to a dimmer.
PROBLEM | CHECK |
| SOLUTION | ||
| Has the plug come | Insert plug securely into wall outlet. | |||
| loose? |
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Light Won’t | Is the bulb old? | Check bulb for blackening/darkening at bottom of spiral where it joins the | |||
Come On |
| base (an indicator of bulb life) and replace bulb. | |||
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| Is the bulb connected | Be sure the bulb is securely seated into socket. Repeat the bulb | |||
| securely into socket? | installation process. | CAUTION: | DISCONNECT LAMP FROM OUTLET | |
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| PRIOR TO REPEATING THE BULB INSTALLATION PROCESS. | |||
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| Is the bulb new? | Sometimes when a new bulb is turned on for the first time the tube will | |||
Blackening/Darkening |
| darken, but this will fade after a few minutes. | |||
Is the bulb old? | With older bulbs, darkening of the tube indicates end of bulb life. (This | ||||
at Ends of Bulb |
| doesn’t affect operation except to reduce the amount of light available | |||
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| since the phosphor in that area has become inactive.) Bulb replacement | |||
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| is recommended. |
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| Has the plug come | Insert plug securely into wall outlet. | |||
| loose? |
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Light Flickers | Is the bulb connected | Be sure the bulb is securely seated into the socket. Repeat the bulb | |||
securely to the socket? | installation process. | CAUTION: | DISCONNECT LAMP FROM OUTLET | ||
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| PRIOR TO REPEATING THE BULB INSTALLATION PROCESS. | |||
| Is the lamp connected | Connect lamp plug only to wall outlet without dimmer switch. | |||
| to a dimmer switch? |
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Light won’t tilt | Are the thumb screws | Loosen the two blue thumb screws on the back of the unit, adjust the lamp | |||
too tight? | to the desired angle and | ||||
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Technical Specifications
HappyLight Liberty Series Natural Spectrum Energy Lamp Environment
Operating Temperature: 15 to 35°C (56 to 95°F)
Storage Temperature: 0 to 40°C (32 to 104°F)
Relative Humidity: 5 to 95%
Bulb
Replacement bulb: 36 watt
Replace with Verilux brand only, Model number CFML36VLX by calling
Power
Input Power: 120 VAC, 60Hz, 0.50 A
UL Listed in Canada and the USA
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