TroubleshootingTips InstallationInstructions OperatingInstructions SafetyInstructions

Customer Service

Service Telephone Numbers

GE Answer Center® In the U.S.: 800.626.2000

The GE Answer Center® is open 24 hours a day, 7 days a week.

In Canada, contact: Manager, Consumer Relations, Camco Inc., Suite 310, 1 Factory Lane,

Moncton, N.B. E1C 9M3.

In-Home Repair Service In the U.S.: 800-432-2737; In Canada: 1-800-361-3400

Expert GE repair service is only a phone call away.

Special Needs Service In the U.S.: 800.626.2000

GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons with limited mobility. In the U.S., call 800-TDD-GEAC(800-833-4322).

In Canada, contact: Manager, Consumer Relations, Camco Inc., Suite 310, 1 Factory Lane,

Moncton, N.B. E1C 9M3.

Service Contracts In the U.S.: 800-626-2224; In Canada: 1-800-461-3636

Purchase a GE service contract while your warranty is still in effect and you’ll receive a substantial discount. GE Consumer Service will still be there after your warranty expires.

Parts and Accessories In the U.S.: 800-626-2002

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted).

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

Customers in Canada should consult the yellow pages for the nearest Camco service center.

Service Satisfaction

If you are not satisfied with the service you receive from GE:

First, contact the people who serviced your appliance.

Next, if you are still not pleased, in the U.S., write all the details—including your phone number— to: Manager, Consumer Relations, GE Appliances, Appliance Park, Louisville, KY 40225; or, in Canada, to Director, Consumer Relations, Camco Inc., Suite 310, 1 Factory Lane, Moncton, N.B. E1C 9M3.

22

Printed in Canada

 

Page 22
Image 22
GE TCX18, TDC18 Service Telephone Numbers, Service Satisfaction, In-Home Repair Service In the U.S -432-2737 In Canada