GE TCS18 Before you call for service…, CustomerService, Problem, Possible Causes, What To Do

Before you call for service…

Problem Possible Causes What To Do

Motor operates for long periods or cycles on and off frequently. (Modern refrigerators with more storage space and a larger freezer require more operating time. They start and stop often to maintain even temperatures.)

Normal when refrigerator	• Wait 24 hours for the refrigerator to completely
is first plugged in.	cool down.
Often occurs when large	• This is normal.
amounts of food are
placed in refrigerator.
Door left open.	• Check to see if package is holding door open.
Hot weather or frequent	• This is normal.
door openings.
Temperature control	• See About the controls.
set at the coldest setting.

Troubleshooting Tips InstallationInstructions OperatingInstructions SafetyInstructions

CustomerService

	Grille and condenser need	•See Care and cleaning.
	cleaning.
Refrigerator or freezer	Temperature controls not set	• See About the controls.
compartment too warm	cold enough.
	Warm weather or frequent	• Set the temperature control one step colder.
	door openings.	See About the controls.
	Door left open.	• Check to see if package is holding door open.
Frost or ice crystals	Door left open.	• Check to see if package is holding door open.
on frozen food
	Too frequent or too long
(frost within package
	door openings.
is normal)
Ice cubes have	Food transmitting odor/taste	• Wrap foods well.
odor/taste	to ice cubes.
	Interior of refrigerator	•See Care and cleaning.
	needs cleaning.
Slow ice cube freezing	Door left open.	• Check to see if package is holding door open.
	Freezer control not set	• See About the controls.
	cold enough.
Refrigerator has odor	Foods transmitting	• Foods with strong odors should be tightly wrapped.
	odor to refrigerator.	• Keep an open box of baking soda in the refrigerator;
		replace every three months.
	Interior needs cleaning.	• See Care and cleaning.

18