3. Troubleshooting
Symptoms | Solutions |
|
|
Cannot power on, even when | • Check whether the AC power adapter |
the device is connected to an | rating is correct, and it is securely plugged |
electrical outlet. | to the device and to an electrical outlet. |
Failed to read memory card | • Check whether memory card is inserted |
| properly. The notch should match the label |
| on the device. Do not force the memory |
| card in |
Cannot playback pictures | • The digital photo frame only supports |
| pictures in JPEG, JPG format in baseline |
| and BMP. |
Screen is off or too dark | • Check whether the screen brightness is |
| set to a low level in the Setup menu. |
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