ViewSonic VS13426 manual Troubleshooting, My All-in-One PC does not start, My computer “locks up”

Troubleshooting

This chapter contains a list of common problems that you might experience when using your computer, and techniques to try and overcome the problem. If you need additional help, contact Customer Support.

My All-in-One PC does not start.

●●Check that the All-in-One PC is connected to an electrical outlet and it is turned on.

●●Check that the power cord and all cables are connected firmly.

When I turn on my computer, the message “Operating system not found” appears or Windows does not start

●●Check if there is a non-bootable CD inside the optical disk drive. If there is a non-bootable CD in the drive, remove the CD then restart the computer.

●●Check boot settings in the BIOS Setup Utility, see Chapter 4.

My LCD does not display anything

●●Check that the All-in-One PC is connected to an electrical outlet and it is turned on

●●The All-in-One PC may be in Standby mode. Press any key to activate the display.

My computer “locks up”

●●Try restarting the All-in-One PC. On the Windows taskbar, click Start > Turn Off Computer > Restart.

●●Press the power switch.

●●If your computer locks up while playing a DVD-ROM/CD-ROM, stop the DVDROM/CD-ROM, and restart the computer by pressing Ctrl+Alt+Delete.

I cannot play a CD-ROM

●●Make sure the label of the CD-ROM is facing up.

●●If the CD-ROM requires software, make sure the software is installed according to the program’s instructions.

●●Moisture condensation may have occurred. Leave the computer for at least 1 hour while the computer is turned on.

●●Clean the CD-ROM.

●●Check the speaker volume.

ViewSonic VPC220 47