TROUBLESHOOTING
If any problems arise with the ViviCam 3345, refer to this troubleshooting chart:
Symptom | Possible cause | Solution | |
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The camera doesn’t turn on. | The battery is drained. | Change or recharge the battery. Also, | |
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| check for correct polarity (orientation) of |
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| the batteries. |
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| Power button must be pressed | Press and hold the Power button until |
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| for 3 to four seconds | “ON” appears in the status display |
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The camera won’t capture a | Is the camera turned on? | The camera powers off automatically after | |
image. |
| 60 seconds. Make sure the camera’s | |
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| power is ON before taking an image. |
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| Is the camera connected to a | The camera’s buttons are not functional |
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| computer? | when connected to a PC. Disconnect the |
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| camera to capture more images. |
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| The light condition is | Turn the flash mode to Flash ON. |
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| insufficient. |
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| The camera is processing. | Wait for the camera to store files. The |
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| image number blinks at status LCD while |
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| the camera is processing and stops |
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| blinking when the camera is ready for use. |
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I can’t download images to the | Connection may have failed. | Check to ensure that all connections are | |
PC. |
| secure. Look for Removable Disk under | |
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| My Computer. |
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I get a blurred image when |
| There may be a momentary | Hold your ViviCam 3345 steady until you |
downloading my images to my | delay between pressing the | hear a “beep” which indicates the | |
computer. |
| shutter button and the actual | exposure is completed. |
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| exposure. |
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