Vivotek FD6121 manual Appendix, Troubleshooting

Appendix

A. Troubleshooting

Status LED

After powering up, the Network Camera performs a self-diagnostic to detect any hardware defects. The following table lists the LED patterns in general. In case of any fatal error, the LED will blink in a pattern other than those below.

Condition	LED Color
During self-diagnostic after power on	Blinking in interchanged Green and Red
After power on and before network is	Red LED is constantly ON and Green LED is OFF
setup
After network is setup	Red LED is constantly ON and Green LED
	blinking every 0.5 second
Ethernet signal is lost	Red LED is constantly ON and Green LED is OFF
No audio or speak only	Red LED is constantly ON and Green LED
	blinking every second

					Reset and Restore
					There is a button on the main board of the camera
					inside the dome body as shown in the picture. It is
					used to reset the system or restore the factory
					default settings. Sometimes resetting the system
					sets the system back to normal state. If the system
					problems remain after reset, restore the factory
					settings and install again.
Restoring		the	factory		RESET: Press the button once.
defaults	will	erase		any	RESTORE: 1. Press the button continuously.
previous	settings.		Reset or		2. Plug in the power and wait for the self-diagnostic.
restore	the	system		after	to run twice.
power on.					3. Release the button after both LEDs shut off. as
					soon as the second self-diagnostic starts..

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