Vizio M401I-A3 quick start Help Topics

HELP TOPICS

•The on-screen menu has guided setup. Press MENU, then select Guided Setup. Select the type of setup

How do I return to the		you need and press OK.The Setup App will begin.
Setup App?	•	To reset the TV to factory defaults, press MENU > System > Reset & Admin > Reset TV to Factory Defaults.
		Enter your parental passcode then select Reset. Remember that all of your settings will be lost.
There is a picture, but	• Press the VOLUME UP button on the remote.
	• Press the MUTE button on the remote to ensure that mute is off.
there is no sound.
	• Press MENU, then select Audio. Be sure TV Speakers is set to On.
The TV displays	• Be sure your connected devices are turned on.
	• Press the INPUT button on the remote and select the input to which your device is connected
“No Signal.”
		(HDMI-1, HDMI-2, COMP, etc).
There are black/gray bars	• Note that some television channels add black bars to the picture.
	• Set the TV to Wide or Zoom mode. Press the Wide button and highlight Wide or Zoom and
on the top/bottom/sides
		press OK.
of the screen.
	• Adjust the video settings of your external device
	• Be sure the power cord is securely connected to the AC socket on the TV and to a working
There is no power.		electrical outlet.
	• Press the POWER button on the remote or on the side of the TV.
	• If the above steps do not work, try plugging the power cord into a different outlet.
The V.I.A. App is	• Be sure your TV is connected to an Internet connection.
	• Restart the App by pressing the EXIT button to close the App, then open the App.
not working.
	• Reboot your TV by pressing the POWER button on the remote, then turn it back on.
I am having trouble	•	If you are using an Ethernet cable, ensure it is securely connected to your router/modem and the TV.
	• If you are connecting wirelessly, try repositioning your router for the best connection.
connecting to
	• Turn off all devices. Restart your router/modem.
my network.
	•	Try to use another internet-connected device. If it is not working, call your Internet Service Provider (ISP)
The remote is	• Make sure the batteries are properly inserted matching the - and + symbols.
	• Replace the batteries with fresh ones.
not responding.
	•	Reset the remote: Press and hold the Fast-Forward	and Enter ENTER buttons for 10 seconds.