Vizio P552ui-B2, P652ui-B2 user manual Warranty, On Parts and Labor

Models: P552ui-B2 P652ui-B2

1 69
Download 69 pages 62.53 Kb
Page 65
Image 65

Warranty

C

ON PARTS AND LABOR

Covers units purchased as new in United States and Puerto Rico Only. VIZIO provides a warranty to the original purchaser of a new Product against defects in materials and workmanship for a period of one (1) year of non-commercial usage and ninety (90) days of commercial use. If a Product covered by this warranty is determined to be defective within the warranty period,VIZIO will either repair or replace the Product at its sole option and discretion.

To obtain warranty service, contact VIZIO Technical Support via e-mail: TechSupport@VIZIO.com or via phone at 877 MY VIZIO (877.698.4946) from 5:00AM to 9:00PM Monday through Friday and 8:00AM to 4:00PM Saturday and Sunday, Pacific Time, or visit www.VIZIO.com. PRE-AUTHORIZATION MUST BE OBTAINED BEFORE SENDING ANY PRODUCT TO A VIZIO SERVICE CENTER. Proof of purchase in the form of a purchase receipt or copy thereof is required to show that a Product is within the warranty period.

Parts and Labor

There will be no charge for parts or labor during the warranty period. Replacement parts and Products may be new or recertified at VIZIO’s option and sole discretion. Replacement parts and Products are warranted for the remaining portion of the original warranty or for ninety (90) days from warranty service or replacement, whichever is greater.

Type of Service

Defective Products must be sent to a VIZIO service center to obtain warranty service. VIZIO is not responsible for transportation costs to the service center, but VIZIO will cover return shipping to the customer. PRE-AUTHORIZATION IS REQUIRED BEFORE SENDING ANY PRODUCT TO A VIZIO SERVICE CENTER FOR WARRANTY SERVICE.

Product returns to VIZIO’s service centers must utilize either

the original carton box and shipping material or packaging that affords an equal degree of protection. VIZIO Technical Support will provide instructions for packing and shipping the covered Product to the VIZIO service center.

Limitations and Exclusions

VIZIO’s one-year limited warranty only covers defects in materials and workmanship. This warranty does not cover, for example: cosmetic damage, normal wear and tear, improper operation, improper voltage supply or power surges, signal issues, damages from shipping, acts of God, any type of customer misuse, modifications or adjustments, as well as installation and set-up issues or any repairs attempted by anyone other than by a VIZIO authorized service center. Products with unreadable or removed serial numbers, or requiring routine maintenance are not covered. This one year limited warranty does not cover Products sold “AS IS”, “FACTORY RECERTIFIED”, or by a non-authorized reseller.

THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED ABOVE. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED IN DURATION TO THE PERIOD OF TIME SET FORTH ABOVE. VIZIO’S TOTAL LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER INCLUDING VIZIO’S NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE GOODS, WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE PRODUCT.VIZIO SHALL NOT BE RESPONSIBLE FOR LOSS OF USE, LOSS OF INFORMATION OR DATA, COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.THIS WARRANTY GIVES YOU SPECIFIC LEGAL

RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE.

CHECK WWW.VIZIO.COM FOR THE MOST CURRENT VERSION.

Personal Data

If your VIZIO product is capable of storing personal data and other information, ALL CONTENTS AND INFORMATION WILL BE DELETED IN THE COURSE OF SOME IN-HOME AND ALL SHIP-IN WARRANTY SERVICE. If this occurs, your product will be restored to you configured as originally purchased. You will be responsible for restoring all applicable data and passwords. Recovery and reinstallation of user data is not covered under this Limited Warranty. In order to protect your personal information, VIZIO recommends that you always clear all personal information from the unit before it is serviced, regardless of the servicer.

Zero Bright Pixel Defect Guarantee

This policy covers “zero bright pixel” defects for the duration of the limited “ONE YEAR WARRANTY” on select new product purchases. To determine if this guarantee applies to your product, refer to the “DETAILS” tab of the model’s product information page (www.VIZIO.com) or look for the “zero bright pixel” guarantee on the box.

65

Page 65
Image 65
Vizio P552ui-B2, P652ui-B2 user manual Warranty, On Parts and Labor

P552ui-B2, P652ui-B2 specifications

The Vizio P Series TVs, specifically the P652ui-B2 and P552ui-B2 models, represent a significant leap in home entertainment technology, offering consumers an immersive viewing experience packed with advanced features. Designed for enthusiasts who demand the best from their displays, both models incorporate Vizio's state-of-the-art technology to deliver stunning picture quality.

One of the standout features of the Vizio P652ui-B2 and P552ui-B2 is their Ultra HD (4K) resolution. With four times the pixel count of full HD, these models provide exceptionally detailed images, allowing viewers to appreciate the finest nuances in their favorite movies and shows. The high resolution, combined with a wide color gamut, results in vibrant colors and deeper contrasts, making images come to life.

Both models utilize Vizio's proprietary Active Pixel Tuning technology. This feature intelligently adjusts the brightness and color of individual pixels to ensure that every area of the screen displays accurately and brilliantly. Furthermore, the incorporation of 1,200 nits peak brightness in the P652ui-B2 model enhances the HDR (High Dynamic Range) experience, bringing out the highlights in bright scenes while preserving shadow details in darker segments.

The backlighting technology is another critical aspect that sets these models apart. They employ full-array LED backlighting with local dimming, which means that certain areas of the screen can dim independently, resulting in deeper blacks and improved overall contrast ratios. This feature enhances the viewing experience in both dark and brightly lit environments.

For audio, the P652ui-B2 and P552ui-B2 also introduce a premium sound system, featuring Vizio's powerful sound enhancements that complement the rich visuals. The models support various audio formats, ensuring a dynamic sound experience that pairs well with their visual performance.

These TVs are equipped with Smart TV functionality, providing access to popular streaming services such as Netflix, Hulu, and Amazon Prime Video directly through the television interface. Equipped with Vizio's Smartcast platform, it allows users to browse content effortlessly, enhancing the overall usability of the device.

In terms of connectivity, both models boast a range of ports, including HDMI, USB, and Wi-Fi capabilities, facilitating easy connection to external devices such as gaming consoles and soundbars.

Overall, the Vizio P652ui-B2 and P552ui-B2 models are engineered for exceptional performance, combining cutting-edge display technologies with unparalleled usability, making them ideal for anyone looking to elevate their home theater experience.