Vizio S4251W-B4 Help & Troubleshooting, There is no sound, I hear buzzing or, humming, The remote

Models: S4251W-B4 S4251WB4

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HELP & TROUBLESHOOTING

HELP & TROUBLESHOOTING

Press the POWER button on the remote control or on the top of your Sound Bar.

There is no power. • Ensure the power cord is securely connected.

Plug a different device into the electrical outlet to verify that the outlet is working correctly.

Increase the volume. Press Volume Up on the remote control or on the top of your Sound Bar.

Press MUTE on the remote to ensure the Sound Bar is not muted.

Press INPUT on the remote or on the top of your Sound Bar to select a different input source.

There is no sound.

• When using either of the Digital Inputs, if there is no audio: (A) try setting the TV output to PCM or (B) Connect directly to

 

 

your Blu-ray/other source, some TVs do not pass through digital audio.

 

 

• Your TV may be set to variable audio output. Confirm that the audio output setting is set to FIXED or STANDARD, not

 

 

VARIABLE. Consult your TV’s user manual for more detailed information.

 

 

• If using Bluetooth, ensure that the volume on your source device is turned up and that the device is not muted.

 

 

 

 

 

 

• Ensure all cables and wires are securely connected.

I hear buzzing or

• Connect a different source device (TV, Blu-ray player, etc) to see if the buzzing persists. If it does not, the problem may

humming.

be with the original device.

 

 

• Connect your device to a different input on the Sound Bar.

 

 

 

 

 

 

• Replace the remote batteries with new ones.

The remote

• Point the remote directly at the Sound Bar when pressing a button.

isn’t working.

• If using a Bluetooth connection, some of the buttons on the remote may not be supported by the streaming

 

 

application. (e.g., Pandora doesn’t support the Back button.)

 

 

 

 

 

 

• If the light on the Subwoofer is blinking in a slow pattern, you will need to pair the Subwoofer with the Sound Bar. See

 

 

Re-linking the Subwoofer with Sound Bar” on page 19.

There is no sound

• Move the Subwoofer closer to the Sound Bar.

coming from the

• Turn the Subwoofer power switch to ON.

Subwoofer.

• To conserve power, the Subwoofer will automatically enter a low power state when not in use. It may take up to 10

 

 

seconds for the Subwoofer to link after the Sound Bar is turned on.

 

 

 

 

There is no sound from the satellite speakers.

Ensure the satellite speaker wires are securely connected.These wires occasionally loosen during setup.

Ensure that the Subwoofer is properly linked to the Sound Bar. If the light on the Subwoofer is blinking in a slow pattern, you will need to pair the Subwoofer with the Sound Bar. See Re-linking the Subwoofer with Sound Bar” on page 19.

The Surround levels may be turned down. See “Adjusting Sound Bar Settings” on page 15.

Turn on the Surnd (Surround) function from the remote control. See “Adjusting Sound Bar Settings” on page 15.

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Vizio S4251W-B4, S4251WB4 Help & Troubleshooting, There is no sound, I hear buzzing or, humming, The remote, isn’t working