Phone, Fax, Hours of operation, There is no power

Troubleshooting & Technical Support

Products are often returned due to a technical problem rather than due to a defect. If you are experiencing a problem when using your TV, try to fix the issue using this troubleshooting guide.

If, after using this troubleshooting guide, you are still experiencing an issue with your TV, contact VIZIO’s Support Department. Quality customer support and service are integral parts of VIZIO’s commitment to service excellence.

Phone:	(877) 698-4946	Web: www.VIZIO.com
Fax:	(949) 585-9563	Hours of operation:
Email:	techsupport@vizio.com	Monday - Friday: 6 am to 9 pm (PST)
		Saturday - Sunday: 8 am to 4pm (PST)

There is no power.

•Ensure the power cord is securely connected to a working electrical outlet.

•Press the Power/Standby button on the remote or touch the Power/ Standby control on the player.

•Try plugging the power cord into a different electrical outlet.

Nothing happens when I press buttons on the remote.

•Place new batteries in the remote. Ensure the batteries are inserted correctly.

•Ensure no objects are blocking the front of the Blu-ray Player

•When using the remote, point it directly at the Blu-ray Player.

•If you see , the action you are trying to perform is not allowed by the Player or disc.

My Blu-Ray or DVD disc does not play.

•Ensure the disc is clean and free of scratches.

•If you are using parental controls, the disc may not play.

I cannot connect the Player to my network.

•Unplug the modem/router and the Player. Wait 10 seconds, then turn them back on.

•Ensure the ethernet cable is securely connected to both the Player and your modem/router.

•Refer to your modem/router user guide.

The picture quality seems low.

•Connect the Player to your TV using an HDMI cable for the best picture quality.

•Connect the Player to an HDTV capable of displaying 720p or 1080p for the best picture quality.

•Ensure the cables connecting the Player to your TV are securely connected.

•Watch Blu-ray discs for the best picture quality. DVD discs are limited to 480p resolution.

•To view streaming video (Netflix, VUDU), a high-speed wired/wireless Internet connection is required.

I am having trouble with Internet Apps.

•If you experience issues with Apps, please contact:

Netflix: www.netflix.com/help or 1-866-579-7113

Pandora: www.pandora.com/support

VUDU: www.VUDU.com/support or 1-888-554-8838

Amazon: Select the Contact Us button in the right-hand column of the Help page in the App.

Blockbuster: www.blockbuster.com/help or 1-866-692-2789 HULU Plus: www.hulu.com/help

VBR337 specifications

The Vizio VBR337 is a versatile Blu-ray player that combines high-performance playback capabilities with an array of smart features, elevating your home entertainment experience. Designed for compact spaces, the VBR337 offers a sleek profile that fits effortlessly into any home theater setup.

One of the standout features of the VBR337 is its support for Full HD 1080p video playback. Whether you're watching the latest blockbuster movie or an old classic, this player ensures that every detail is rendered crisply and vividly. The advanced video processing technology enhances picture quality, allowing for smoother motion and vibrant colors, making it an excellent choice for movie enthusiasts.

In addition to its impressive video capabilities, the VBR337 supports a variety of audio formats, including Dolby Digital, DTS, and PCM, providing an immersive audio experience that complements the stunning visuals. With the capability to connect to any home theater system or soundbar, users can enjoy their movies and music with high-fidelity sound.

The Vizio VBR337 is also equipped with a range of smart features, allowing users to access popular streaming services directly from the device. With built-in Wi-Fi, you can easily connect to the internet and enjoy a vast selection of content from platforms like Netflix, Hulu, and Vudu, eliminating the need for additional devices. The player’s user-friendly interface simplifies navigation, enabling users to quickly find and stream their favorite shows and films.

For those who appreciate a comprehensive media experience, the VBR337 plays not only Blu-ray discs but also DVDs and CDs, offering versatility for various media formats. The player also includes USB ports, enabling playback of videos, music, and photos from USB flash drives, further expanding your media options.

The Vizio VBR337 excels in energy efficiency as well, featuring an ENERGY STAR certification that reduces power consumption without compromising performance.

With its combination of stunning video quality, impressive audio capabilities, convenient smart features, and eco-friendly design, the Vizio VBR337 stands out as a valuable addition to any home entertainment system. Whether you are a casual viewer or a dedicated cinephile, the VBR337 caters to all your viewing needs, making it a must-have for modern home theater setups.

Vizio VBR337 Phone, Fax, Hours of operation, There is no power, Picture quality seems low

Models: VBR337