Vizio VMT40-55M

VIZIO VMT40-55M User Manual

WARRANTY REPAIR PROCEDURE

Warranty repair generally is performed on equipment which is determined to be econom ically repairable.

If VIZIO Technical Support determines that a problem with the equipment may be within the t erms and

conditions of the VIZIO Limited Product Warranty and that repair may be economically perf ormed, the

customer will be provided with repair authorization number and shipping for repair instruc tions. The

determination for performing the repair may be dependent upon the manufacturing def ect and is at

VIZIO’s option and sole discretion. Proof of purchase is required to confirm the product is within the one-

year limited warranty period and meets the terms and conditions of the VIZIO Limited Pro duct Warranty.

The total approximate time for the repair process, which includes the repair diagnosis, obt aining the

replacement part(s), and arranging the repair, is typically completed within approxim ately 3 to 5 business

days, pending availability replacement parts and other factors.

WARRANTY REPLACEMENT PROCEDURE

Warranty Replacement generally is performed on audio equipment which is determined to be

economically unrepairable.

If VIZIO Technical Support determines that a problem with the equipment may be within the t erms and

conditions of the VIZIO Limited Product Warranty and that a repair is not economically poss ible, based on

certain manufacturing defects in materials and/or workmanship, and/or at VIZIO’s option and s ole

discretion, the customer will be provided with a return authorization number and replacem ent instructions.

Proof of purchase is required to confirm the product is within the one-year limited warrant y period and

meets the terms and conditions of the VIZIO Limited Product Warranty.

The customer is responsible for the transportation charges to VIZIO’s service center to eff ect a swap of

the original unit with the replacement unit. VIZIO will be responsible for the return transportat ion charges

from the service center to the customer. Please read VIZIO’s Limited Product Warrant y for warranty terms

and conditions.

MAIL-IN WARRANTY REPAIR PROCEDURE

If VIZIO Technical Support determines that a problem with the equipment may be within the t erms and

conditions of the VIZIO Limited Product Warranty and that a mail-in repair may be perform ed, the

customer will be provided with a return authorization number and mail-in repair instructions. Proof of

purchase is required to confirm the product is within the one-year limited warranty period and m eets the

terms and conditions of the VIZIO Limited Product Warranty.

The customer will be provided with instructions for packing and shipping the unit to the VIZ IO service

center. The original carton box and packing material, or an equivalent as designated by VIZIO , must be

utilized. The cost of shipping to VIZIO’s service center is at the customer's expense. After th e product is

repaired and tested, the VIZIO service center will ship the unit back to the customer at VIZIO ’s expense.

VIZIO is not responsible for the de-installation or re-installation of the product. Please read VIZIO’s

Limited Product Warranty for warranty terms and conditions.

PLEASE DO NOT RETURN YOUR UNIT TO VIZIO WITHOUT PRIOR AUTHORIZATION.