P5921pr-0920
19
PROBLEMS AND SOLUTIONS GUIDE
PROBLEM POSSIBLE CAUSE SOLUTION
Vehicle runs sluggishly (cont.) Vehicle is overloaded Make sure you do not overload the vehicle by allowing
more than one rider at one time, exceeding the 50 lb.
maximum weight capacity, or by towing objects behind the
vehicle. If the vehicle is overloaded, the built-in thermal fuse in
the battery may "trip." Once a fuse has "tripped," remove your
foot from the pedal and wait approximately 25 seconds before
operating the vehicle again.. Adjust the driving conditions
to prevent repeated automatic shutdowns.
Driving conditions are too stressful Use only on generally level ground.
Sometimes the vehicle doesn’t Loose wire or connector Check all wires around the motors and all connectors to
run, but other times it does make sure they are tight.
Motor or electrical switch damage Contact your local Power Wheels® authorized service
center for diagnosis and repair.
When the foot pedal is pressed, Loose wire or connector Check all wires around the motors and all connectors
the vehicle won’t run without to make sure they are tight.
a push
“Dead Spot” on motor Contact your local Power Wheels® authorized service
center for diagnosis and repair.
Battery’s thermal fuse constantly Damaged battery Contact your local Power Wheels® authorized service
"trips", but the vehicle is not center for diagnosis and repair.
overloaded nor the driving
conditions too severe Child is switching between Teach your child to stop the vehicle before switching
FORWARD and REVERSE direction.
without stopping
Loud clacking or grinding Broken gears Contact your local Power Wheels® authorized service
noise from a motor-gearbox center for diagnosis and repair.
Charger gets warm during use It is normal for some chargers to get No action required.
warm during use and is not reason
for concern. Some chargers do not If your charger does not get warm during
get warm during use. use, it does not mean that it is not working properly.
Battery makes a sizzling or It is normal for some batteries to No action required.
gurgling noise when charging make noise and swell slightly while
charging and is not reason for concern. If your battery does not make noise or swell slightly
during charging, it does not mean that it is
not accepting the charge.