Vornado VORNADO, VH2, VH102 manual Vornado Air Llc, Yearlimited Warranty, 800.234.0604

Models: VH102 VORNADO VH2

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VORNADO AIR LLC

VORNADO AIR LLC

5-YEAR LIMITED WARRANTY

Vornado Air LLC (“Vornado”) warrants to the original consumer or purchaser that this VH102 and VH2 heater (“Product”) is free from defects in material or workmanship for a period of five (5) years from the date of purchase. If any such defect is discovered within the warranty period, Vornado, at its discretion, will repair or replace the Product at no cost if the Product is returned to Vornado postage-paid. Repairs not covered by the warranty or outside the warranty period will require a fee to cover the cost of materials, handling and shipping.

This warranty does not apply to defects resulting from abuse of the Product, modification, alteration, repair or service of the Product by anyone other than Vornado, mishandling, improper maintenance, commercial use of the Product, damages which occur in shipment or are attributed to acts of God.

REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. VORNADO SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have other rights that vary from state to state.

For warranty or repair service, call 1-800-234-0604 or email consumerservice@vornado.com to obtain a Return Authorization (“RA”) form. Please have or include your Product’s model number and serial number, as well as your name, address, city, state, zip code and phone number when contacting Vornado for warranty service. You may be required to provide the original sales receipt. For your records:

Staple or attach your original sales receipt to this Owner’s Guide. Please also write your Product’s serial number below (located on product specs decal).

Serial No.______________________________________

After receiving the RA form, ship your Product to:

Vornado Air LLC

Attn: Warranty & Repair

415 E. 13th Street

Andover, KS 67002

To assure proper handling, packages must be clearly marked with the RA number. Packages not clearly marked with the RA number may be refused at the receiving dock.

Please allow 1-2 weeks for repair and return of your Product after the Product is received.

Product registration available online at www.vornado.com. © 2011 Vornado Air LLC Andover, KS 67002

Specifications subject to change without notice. Vornado® is a trademark owned by Vornado Air LLC. Designed, engineered and assembled in the U.S.A.

Vornado Consumer Services

www.vornado.com

consumerservice@vornado.com

800.234.0604

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Vornado VORNADO, VH2, VH102 manual Vornado Air Llc, Yearlimited Warranty, 800.234.0604

FAQ

What is the duration of the warranty for VH2 and VH102 heaters?

The warranty period for VH2 and VH102 heaters is 5 years from the date of purchase.

How can I obtain repair or replacement service for my Vornado heater?

To obtain warranty service, call 1-800-234-0604 or email consumerservice@vornado.com to obtain a Return Authorization (RA) form. Ship your Product to Vornado Air LLC, Andover, KS 67002.

Is product registration available online?

Yes, product registration is available online at www.vornado.com.