VTech I5867, I5866 user manual Using The Telezapper Feature, Basic Operation

Using The Telezapper® Feature

Instead of connecting you to a salesperson, the computer stores your number as disconnected in its database. Over time, as your number is removed from more and more databases, you’ll see a dramatic decrease in the number of annoying telemarketing calls you receive.

Q. How do I know when I’ve “zapped” a telemarketer?

A. If you answer your telephone and there’s no one there, the odds are that you just “zapped” a telemarketer. Quite often you will see the caller ID from such a call is “unavailable.” After a few weeks, you will notice that you receive fewer and fewer of these calls.

Q. Do I need one for each telephone or telephone jack in my home or office? A. No. One i 5807 with the TeleZapper feature covers ALL telephones and answering machines connected to the same line (telephone number). If you have two lines, you need an additional unit for your second line.

Q. Will it interfere with my computer or fax machine?

A. No. The TeleZapper does not interfere with the operation of your computer, your fax machine or other telecommunications or electronic equipment. It plays the tone briefly when the line is answered, then goes to “sleep” waiting for the next call.

Q. Will it interfere with my answering machine?

A. No. This is the best way to use your TeleZapper feature. Let your answering machine pick up the call, the TeleZapper feature “zaps” the telemarketer, and you were not bothered at all! You will need to delay your message for a few seconds to allow the tone to play. A caller who wishes to leave a message on your answering machine will hear a short tone followed by your recording.

NOTE: With your TeleZapper feature set to ADV (Advanced), if your answering device ‘answers the call before you do, the answering device may not automatically stop once you’ve answered (if your answering device has an Auto Stop feature). You would need to press Stop on the answering device to return it to the idle, or sleep mode. With the TeleZapper set to BAS (Basic), your answering system’s Auto Stop feature should function normally when you pick up a call.

Q. I have voicemail from the telephone company. Will it work with this?

A. Yes and No. Your telephone must go off-hook for the TeleZapper to emit its tone. As long as you pick up a call, the phone goes off-hook and the TeleZapper emits its tone to “zap” telemarketers. If, instead, the telephone company answers your calls through voicemail, your phone does not go off-hook and the TeleZapper cannot emit its tone. The TeleZapper will not interfere with the normal operation of your voicemail.

Q. Will the TeleZapper “zap” calls from anyone other than telemarketers?

A. The TeleZapper is designed to “zap” calls made by predictive dialer computers by doing two things: first, by disconnecting predictive-dialed calls before you can be con- nected to a live telemarketer, and, second, by deleting your phone number from telemarketing computer lists. Whether the TeleZapper will affect computer-dialed calls from other sources depends on the type of computer equipment and how that equipment is being used. Therefore, it may also “zap” calls from businesses and organizations that use predictive dialing systems – not just telemarketers. Many companies and organiza- tions do not rely entirely on computerized calling systems to reach you. Most have secondary means in place to contact or notify people with important information. Fur- thermore, these organizations can always contact you by simply dialing your phone number manually. Manually dialed calls will not be zapped. As such, you can contact businesses and organizations to determine if they use predictive dialers and, if so, to ask that your phone number be manually dialed or that alternate means be used in order to contact you.

Basic Operation

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