VTech i 5866 Your Handset vibrates or shakes when a call comes, You cannot hear recorded messages

Models: i 5866

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Additional Information

In Case Of Difficulty

Your Handset vibrates or shakes when a call comes in

It is likely that your Vibrating Handset Ringer option has been set to ON. If you’d like to turn it off, see the section on Sounds & Alerts - Ringer Control in this User’s manual.

You hear other calls while using your phone

Disconnect your Base Unit from the telephone jack, and plug in a regular telephone. If you still hear other calls, the problem is probably in your wiring or local service. Call your local telephone company.

You hear noise in the Handset, and none of the keys or buttons work

Make sure the power cord is plugged in.

Common cure for electronic equipment

If the unit does not seem to be responding normally, then try putting the Handset in the cradle. If it does not seem to respond, do the following (in the order listed):

1.Disconnect the power to the Base.

2.Disconnect the Handset battery cells and spare battery compartment's battery cells, if applicable.

3.Wait a few minutes.

4.Connect power to the Base.

5.Re-install the battery cells.

6.Wait for the Handset to re-establish its link with the Base. To be safe, allow up to one minute for this to take place.

Your answering system is not recording messages

Make sure system is turned ON (the ON/OFF key is illuminated).

Make sure Announce Only feature is set to OFF.

You cannot hear recorded messages

Using the Base volume control, raise the volume to a comfortable listening level.

CL is flashing in the Base Message Window Display:

You need to set the day and time. Refer to the section(s) on Setting the Clock in this User’s Manual.

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VTech i 5866 Your Handset vibrates or shakes when a call comes, You hear other calls while using your phone