Appendix
77
The blue or red light keeps flashing on the headset key.
Different flashing patterns of the red and/or blue lights indicate different conditions of
headset. See Headset indicators on page 67.
The headset does not charge in the telephone base.
Make sure the telephone base power adapter is securely plugged into an electrical
outlet (page 2). For optimum daily performance, return the headset to the telephone
base after use.
Make sure the cordless headset is placed in the telephone base correctly. The headset
light should be on.
Unplug the power adapter and then plug it back, then charge for up to three hours.
If the cordless headset is in the telephone base and the headset light is not on, refer to
The light on the headset is off while charging below.
If the battery is completely depleted, it may take up to 15 minutes to charge the headset
before it has enough charge to be used for a short time. For optimum daily performance,
return the cordless headset to the telephone base when not in use.
The headset battery may be defective. Contact our customer service for assistance.
The light on the headset is off while charging.
Make sure the power adapter is correctly and securely plugged in the electrical outlet.
Make sure the headset is sitting properly in the telephone base to charge.
Clean the charging contacts on the headset and telephone base each month with a
pencil eraser or a dry non-abrasive fabric.
Unplug the power adapter. Wait for 15 seconds before plugging it back in.
My cordless headset is not performing normally.
Make sure the power cord is correctly and securely plugged into the telephone base. Plug
the telephone base into a different working electrical outlet not controlled by a wall switch.
Move the cordless headset closer to the telephone base. It may be out of range.
Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as possible
from these types of electronic devices.
If your have tried the above suggestions and the headset is still not performing normally,
press the RESET inset button with a paper clip or similar object once to restart the headset.
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Troubleshooting