VTech T2308 important safety instructions Maintenance, Warranty Statement

Troubleshooting

Problem	Suggestion
The battery will not	• Make sure the battery is plugged into the
hold a charge.	handset.
	• Be sure to use the AC power adaptor
	provided with your phone.
	• Charge the battery in the handset for
	at least 16 hours. For optimum daily
	performance, return the handset to its
	base when not in use.
	• Your phone might be malfunctioning.
	Please refer to the Warranty section of
	this user’s manual for further instruction.
The in use/charging	• Clean the handset and base charging
light is off.	contact each month using a pencil eraser
	or cloth.
	• Make sure the power and line cord are
	plugged in correctly and firmly.
	• Reset the base. Unplug the unit’s electrical
	power. Wait for 15 seconds then plug it
	back in. Allow up to one minute for the
	handset and base to reset.
	• Your phone might be malfunctioning.
	Please refer to the Warranty section of
	this user’s manual for further instruction.
Common cure for	If the unit does not seem to be responding
electronic equipment.	normally, then try putting the handset in its
	base. If it does not seem to respond, do
	the following (in the order listed):
	1. Disconnect the power to the base.
	2. Disconnect the handset battery, if
	applicable.
	3. Wait a few minutes.
	4. Connect power to the base.
	5. Re-install the battery.
	6. Wait for the handset to re-establish its
	link with the base. To be safe, allow up
	to one minute for this to take place.

Troubleshooting

Problem	Suggestion
I get noise, static,	• Press the CHAN button while on a call
or weak signal even	until the interference has been eliminated.
when I’m near the	• Other electronic products can cause
base.	interference with your cordless phone.
	Try installing your phone as far away
	from these types of electronic devices
	as possible: wireless routers, radios,
	radio towers, pager towers, cell phones,
	intercoms, room monitors, televisions,
	personal computers, kitchen appliances
	and other cordless phones.
	• Microwaves operate on the same
	frequency as your phone. It is normal to
	experience static on your phone while
	the microwave is running. Do not install
	this phone in the same outlet or near the
	microwave.
	• If your phone is plugged in with a modem
	or surge protector, plug the phone (or
	modem/surge protector) into a different
	location. If this solves the problem, re-
	locate your phone or modem farther apart
	from one another, or use a different surge
	protector.
	• Relocate your phone to a higher location.
	The phone will likely get better reception
	not installed in a low area.
	• If the other phones in your home are
	having the issue, the problem is in your
	wiring or local service. Contact your local
	telephone company (charges may apply.)

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Troubleshooting
Problem	Suggestion
My handset does not	• Make sure you have the ringer activated.
ring when I receive	Refer to the section (s) on ringer selection
a call.	in this User’s Manual.
	• Make sure the telephone line cord is
	plugged firmly into the base unit and the
	telephone jack. Make sure the power cord
	is plugged in.
	• You may be too far from the base unit.
	• Charge the battery in the handset for
	at least 16 hours. For optimum daily
	performance, return the handset to its
	base when not in use.
	• You may have too many extension phones
	on your telephone line to allow all of them
	to ring. Try unplugging some of the other
	phones.
	• The layout of your home or office might be
	limiting the operating range. Try moving
	the base to another location, preferably on
	an upper floor.
	• If the other phones in your home are
	having the issue, the problem is in your
	wiring or local service. Contact your local
	telephone company (charges may apply.)
	• Test a working phone at the phone jack. If
	another phone has the same problem, the
	problem is the phone jack. Contact your
	local telephone company (charges may
	apply.)
	• Other electronic products can cause
	interference with your cordless phone.
	Try installing your phone as far away
	from these types of electronic devices
	as possible: wireless routers, radios,
	radio towers, pager towers, cell phones,
	intercoms, room monitors, televisions,
	personal computers, kitchen appliances
	and other cordless phones
	• Your line cord might be malfunctioning. Try
	installing a new line cord.

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Troubleshooting
	Problem	Suggestion
	My calls fade or cut	• Press the CHAN button while on a call
	in and out while I’m	until the interference has been eliminated.
	using my handset.	• Other electronic products can cause
		interference with your cordless phone.
		Try installing your phone as far away
		from these types of electronic devices
		as possible: wireless routers, radios,
		radio towers, pager towers, cell phones,
		intercoms, room monitors, televisions,
		personal computers, kitchen appliances
		and other cordless phones
		• Microwaves operate on the same
		frequency as your phone. It is normal to
		experience static on your phone while
		the microwave is running. Do not install
		this phone in the same outlet or near the
		microwave.
		• If your phone is plugged in with a modem
		or surge protector, plug the phone (or
		modem/surge protector) into a different
		location. If this solves the problem, re-
		locate your phone or modem farther apart
		from one another, or use a different surge
		protector.
		• Relocate your phone to a higher location.
		The phone will get better reception not
		installed in a low area.
		• If the other phones in your home are
		having the issue, the problem is in your
		wiring or local service. Contact your local
		telephone company (charges may apply.)
	I hear other calls while	• Disconnect your base unit from the
	using my phone.	telephone jack, and plug in a regular
		telephone. If you still hear other calls,
		the problem is probably in your wiring or
		local service. Call your local telephone
		company.
	I hear noise in the	• Make sure the power cord is plugged in.
	handset, and none of
	the keys or buttons
	work.

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Maintenance

Your phone cordless telephone contains sophisticated electronic parts so it must be treated with care.

Avoid rough treatment

Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.

Avoid Water

Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your base unit near a sink, bathtub or shower.

Electrical Storms

Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, use caution when using electric appliances during storms.

Cleaning your telephone

Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind.

Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If your base unit should fall into water, DO NOT RETRIEVE

IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM

THE WALL. Then pull the unit out by the unplugged cord.

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Warranty Statement

What does this limited warranty cover?

•The manufacturer of this VTech product, VTech Communications, warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the product and all accessories provided by VTech in the sales package (“Product”) are free from material defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with operation instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America.

What will VTech Communications do if the Product is not free from material defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?

•During the limited warranty period, VTech authorized service representative will repair or replace at VTech option, without charge, a Materially Defective Product. If we repair this product, we may use new or refurbished replacement parts. If we choose to replace this product, we may replace it with a new or refurbished product of the same or similar design.VTech will return repaired or replacement products to you in working condition. VTech will retain defective parts, modules, or equipment. Repair or replacement of Product, at VTech option, is your exclusive remedy. You should expect the repair or replacement to take approximately 30 days.

How long is the limited warranty period ?

•The limited warranty period for the product extends for ONE(1)YEAR from the date of purchase if we repair or replace a Materially Defective Product under the terms of this limited warranty. This limited warranty also applies to repaired or replacement Products for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer.

What is not covered by this limited warranty ?

This limited warranty does not cover.

1.Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion; or

2.Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or

3.Product to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or

4.Product to the extent that the problem is caused by use with non-VTech electrical accessories; or

5.Product whose warranty/quality stickers, Product serial numbers plates or electronic serial numbers have been removed, altered or rendered illegible; or

6.Product purchased, used, serviced, or shipped for repair from outside the United States, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or

7.Product returned without valid proof of purchase (see 2 below); or

8.Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.

How do you get warranty service?

•To obtain warranty service in the United States of America, call 1- 800-595-9511 for instructions regarding where to return the Product. Before calling for service, please check the user’s manual. A check of the Product controls and features may save you a service call.

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