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TROUBLESHOOTING TABLES
If you encounter problems with your Bamboo tablet or pen (when equipped), refer to the following tables. Your problem may be described here, and you can try the solution offered. Be sure to check the Read Me file for the latest information updates.
For additional information, visit Wacom’s web site at http://www.wacom.com/productsupport.
GENERAL PROBLEMS
The computer does not have | Check if there is an available USB port on a USB hub device. If not |
an available USB port. | available you will need to add a USB hub or USB card. |
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The tablet status LED does | Verify that your tablet’s USB cable is properly connected to an active |
not illuminate. | USB port. If you are connecting to a USB hub device, make sure the |
| hub is connected to an active USB port and that the hub is active. |
The computer does not go to sleep when using a tablet configured for pen input.
When you are not using the pen, remove it from the tablet surface or the tablet will continue to send data, keeping the computer awake.
Note: Because some metallic or other conducting objects can also cause the tablet to send data, it is best to keep the tablet surface clear of all objects when not in use.
The screen cursor is very erratic or jumps around when using the tablet.
On rare occasions the tablet may receive interfering radio frequencies from a computer monitor or nearby AM radio station. If you notice interference from a monitor, try moving the tablet at least six (6) inches away from the monitor, or change the monitor refresh rate or monitor resolution.
The tablet is set for RIGHT | Reinstall the tablet driver from the Bamboo Installation CD and change |
HANDED (or LEFT HANDED), but | the default orientation of the tablet. See configuring the tablet |
at the | orientation for details. |
seems to work upside down. |
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