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At startup, a dialog box | The tablet was not detected at startup. Make sure the USB interface |
appears telling you that either | cable is securely connected to an active USB port on your computer. |
the driver failed to load or the | Make sure also that the tablet status LED is illuminated. If your tablet is |
tablet preferences have not | plugged into a USB hub, make sure the hub is connected and active. |
yet been created. | From the GO menu, select the UTILITIES folder and launch the SYSTEM |
| |
| PROFILER. Select USB from the HARDWARE section of the CONTENTS list. |
| A Wacom USB tablet model should be listed. If a tablet model is not |
| listed, check the USB tablet cable connection or try plugging the tablet |
| into a different USB port. |
| If this does not help, contact Wacom for technical support. |
| |
|
|
You suspect the tablet | Delete the tablet preferences. First open the main APPLICATIONS folder. |
preferences may be | Then open the TABLET folder and run the REMOVE BAMBOO utility. |
corrupted, or want to make | • Single user. When the utility starts, select CURRENT USER and click | |
certain that all settings are at | ||
on the REMOVE button. Log out, then log back in. When the tablet | ||
their factory defaults. | ||
driver loads it will create a new preferences file with the factory | ||
| ||
| defaults. | |
| • Multiple users. When the utility starts, select ALL USERS and click | |
| on the REMOVE button. Log out, then log back in. When the tablet | |
| driver loads it will create new preferences files with the factory | |
| defaults. | |
| If you had previously backed up your preference file, you can quickly | |
| restore the tablet preferences for the CURRENT USER or ALL USERS by | |
| clicking on the RESTORE... button within the utility. | |
| Note: Do not manually remove the BAMBOO.PREFPANE file from the main | |
| LIBRARY PREFERENCEPANES folder. This file is only to be removed | |
| when uninstalling the tablet software driver, and then only when | |
| using the REMOVE BAMBOO utility. |
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