BEFORE ASKING FOR SERVICE
Problem | Cause | Solution | |
| Is the power cord plugged in? | If not, plug the power cord in securely. | |
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The unit | Does the clock display indicate OEO2? | The unit will not operate if the oven's interior | |
| temperature is above 122°F — such as immediately | ||
does not start. |
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| after baking is done. Open the lid and let the inside | ||
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| cool off. | |
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| Does the clock display indicate OEO1? | If so, contact qualified personnel. | |
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Water leaks | Is the inner pot mounted correctly? | If not, mount the inner pot correctly. | |
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from the inner |
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pot. | Is the packing of the shaft normal? | If not, contact service personnel and replace the | |
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| packing. | |
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Dough kneading | Is the dough blade attached correctly? | If not, remove the inner pot, take out ingredients, | |
cannot be |
| and attach the dough blade correctly. | |
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performed. |
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Smoke is | Have flour or other ingredients spattered over the | If so, clean the inside of oven. If smoke results from | |
generated during | heater in the oven burned? | any other cause than the above, unplug the power | |
| cord and contact service personnel. | ||
baking. |
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| Is the amount of water used correct? | Use the correct temperature and correct amount | |
| Is the temperature of the water correct? | of lukewarm water. | |
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| (25°C ~ 35°C/77°F ~ 95°F) | |
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Dough does | Does the clock display read HE02? | Contact qualified service personnel. | |
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not stretch | Are the ingredients used and their composition | Check to make sure that the ingredients and their | |
correct? | compositions are correct. | ||
enough. | |||
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Is the yeast you are using old or has it been left for a | Use fresh yeast from an unopened package. | ||
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| long time with the package opened? |
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| Has it been stored incorrectly? |
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| Is the bread being baked where the temperature is | Use the unit in locations where the temperature is | |
| excessively high or low?- | normal. | |
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Bread rises too | High humidity and or high temperatures. | Reduce yeast to 1 '/> tsp and water to one cup | |
| plus up to 4 tbsp. | ||
much or collapses. |
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| Is the Manual cycle being used? | The Manual course is designed just for dough | |
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| making and the unit will not enter the baking | |
Bread cannot |
| process. Remove the ingredients, replace with new | |
| ingredients, and start the unit in the correct cycle. | ||
be baked. |
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Is the dough blade properly attached? | If not, attach the dough blade correctly. | ||
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| Does the clock display read HEO1 or HEO2? | Contact qualified service personnel. | |
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| Was glass cover opened during baking? | Keep the glass cover closed during baking. | |
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Bread cannot | Does the clock display indicate the present time? | Correctly set to read the current time of day. | |
be baked with | Is the program timer set correctly? | Carefully read instructions for setting the program | |
the program |
| timer on page 4. | |
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Does the clock display flash on and off reading | A power failure may have occured. Remove | ||
timer. | |||
12:00? | ingredients and start all over. | ||
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The program timer | Did you check to see that the timer lamp lights up? | Carefully read the instructions for setting the | |
cannot be set. | Is the program timer set correctly? | program timer on page 4. | |
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