SYMPTOM

SYMPTOM

POSSIBLE CAUSE

SUGGESTED REMEDY

 

 

 

 

 

 

Warmer unplugged

Plug warmer into appropriate

 

 

receptacle

 

 

 

 

 

 

 

 

No lights or heat

Circuit breaker off or tripped

Reset circuit breaker

 

 

 

 

 

Allow unit to cool until overload

 

(all drawers)

Internal overload tripped

 

 

automatically resets

 

 

 

 

 

Internal damage

Contact an Authorized Wells

 

 

Service Agency for repairs

 

 

 

 

 

Temperature control not set

Set for desired temperature.

 

No heat (one drawer)

 

 

 

Internal damage

Contact an Authorized Wells

 

 

 

 

Service Agency for repairs.

 

 

 

 

 

 

 

 

Food gets soggy

Humidity control vent not OPEN

OPEN air vent for dry operation

 

 

 

 

 

 

Drawer glides not properly

Properly reinstall glides and

 

Drawer hard to open/close or

installed

drawers.

 

falls out when opened

Internal damage

Contact an Authorized Wells

 

 

 

 

Service Agency for repairs.

 

 

 

 

 

 

 

 

 

 

NOTE: There are no user

 

 

 

serviceable components in

 

 

 

this appliance. In all cases of

 

 

 

damage or component

 

 

 

malfunction, contact your

 

 

 

Authorized Wells Service

046

 

 

Agency for repairs.

 

 

 

p/n 307033 OpM Tortilla Chip Warmer

8

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Wells TCWN-1, TCW-2, TCW-1, TCWN-2 operation manual Symptom, Possible Cause, Suggested Remedy