TROUBLESHOOTING - 153
WD SHARESPACE
USER MANUAL
Specific Problems and Corrective Actions
The following contains specific problems that may arise during the use of your server.
Possible solutions are listed for each problem.
Power indicator does not light.
Do the following:
• Make sure the power button on the control panel is turned on.
• Make sure the power cord is connected correctly.
• Make sure that the wall outlet has power. Test it by plugging another device.
HDD activity indicator does not light.
If the drives are pre-installed, contact WD Technical Support (support.wdc.com).
Make sure that WD hard drives are installed in the WD ShareSpace.
System cannot connect to a network and network status indicator does not light.
• Make sure the network cable is securely attached to the correct connector on the
rear panel of the device.
• Try a different network cable.
• Make sure the network switch or router has power.
Do the following:
• Check the cabling and network equipment to make sure that all cables are
properly connected.
• Try another port on the switch.
Can I use USB auto backup to back up a USB drive with multiple partitions to the device?
Yes, but only data stored on the first partition of a USB drive connected to the front
port is backed up to the WD ShareSpace.
WD ShareSpace’s Network Storage Manager does not appear when I click Configure in WD
Discovery.
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