Westinghouse WTB2300PA, WTB3400WA, WTB3100WA, WTB3400PA, WTB3100PA, WTB2500WA Troubleshooting

Troubleshooting

If you think something may be wrong with your refrigerator, you can carry out some easy checks before calling for service. You may locate the problem, sparing yourself from inconvenience, saving time and money.

problem	solution
When your	• Check that the power cord is plugged
appliance is not	into the power outlet properly and that the
operating	outlet is switched ‘ON’.
	• Try running another appliance from the
	power outlet. If no power is coming from
	the outlet you may have blown a fuse or
	tripped a circuit of your household power
	supply.
	• Try adjusting the temperature control to a
	slightly “colder” position.
	• It is normal for the freezer fan NOT to
	operate during the automatic defrost
	cycle, or for a short time after the
	appliance is switched on.
When there is	Modern refrigerators/freezers with
refrigerator/	increased storage capacity use high
freezer noise	speed compressors. These can provide a
	seemingly high level of sound which is quite
	normal. Normal operational sounds include:
	• Occasional gurgling, similar to water
	boiling.
	• Air flow noise (air circulates because of a
	small fan).
	• A popping noise heard during automatic
	defrost.
	Other strange sounds may mean that
	you need to check and take action. For
	example, noises may mean that:
	• The cabinet is not level.
	• The floor is uneven or weak.
	• Bottles are badly placed and rattling.
	• There are vibrations from an object on top
	of or behind or beside the refrigerator.
	• The back of the refrigerator cabinet is
	touching the wall.
	Remember it is quite normal for noise to
	seem louder just after the refrigerator starts
	operating.
If there are	• The interior may need cleaning.
odours inside the	• Some foods produce odours.
appliance	• Some containers and wrapping can
	cause odours.
	• Ask yourself if the odour started about the
	same time you started storing something
	unusual.

When the motor	Your new appliance provides you with large
seems to run more	capacities in both the refrigerator section
than expected	and the separate freezer. It is normal for
	the motor to operate frequently. However,
	to keep operation to a minimum, check the
	following:
	• Are doors kept open too long or too
	often?
	• Are controls set too cold? Refer to page 6
	“Controlling temperature”.
	• Have large amounts of warm food just
	recently been stored? Summer, festive
	seasons and holidays usually mean a lot
	more work for your appliance.
	• If the day is hot or the room is very warm,
	the appliance will need to run more than
	normal.
	• The appliance will run more than normal
	just after you install it or when it has been
	turned off for a long time.
If the temperature	• Check that the appliance has enough
in the refrigerator	clearance at the sides, back and top.
is too warm	Refer to page 5 “Installing your new
	appliance”.
	• Refer to page 6 “Controlling
	temperature”.
	• You may have kept the door open too
	long or too frequently.
	• Food containers or packaging may be
	holding a door open.
If the temperature	• Refer to page 6 “Controlling
in the refrigerator	temperature”.
is too cold	• Increase the temperature to avoid high
	energy consumption.
If heavy frosting	Make sure you fully close the freezer and
occurs in the	fridge doors. If the doors are left partly
freezer	open a heavy frost will coat the inside of the
	freezer. If a frost develops, remove it. Take
	care to properly close the doors and the
	frost will not reoccur.
If water drips on	The defrost water tray, (located on the
the floor	compressor at the back of the cabinet), may
	not be properly positioned, or the drain tube
	may not be properly positioned to direct
	water into this tray. You may need to pull the
	refrigerator away from the wall to check the
	tray and tube.

If you still require service

If you have a problem, and the problem persists after you have made the checks mentioned above, contact your nearest Electrolux approved Service Centre or the dealer you bought the refrigerator from. Be ready to quote the model number, 9-digit PNC and 8-digit serial number, which is stated on the label inside the refrigerator compartment.

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