Troubleshooting Most laundering problems are easily solved if you understand the cause. Check the following
list for common-laundry problems you may have and their possible causes. Also refer to the
next page for common washer problems and how to solve them without calling for service. If
you still need help, see “Requesting Assistance or Service” on page 22.
Common laundry problems
PROBLEM
Brown, yellow
stains
CAUSE
l Chlorine staining
l Iron in water heater or pipes
l Iron and manganese in water
Dye transfer l Improper sorting
l Load not immediately removed from washer after end of cycle
Gray whites,
dingy colors
l Improper sorting
l Water temperature too low
l Not enough detergent
Greasy looking
spots
Lint
l Using soap in very hard water (use detergent in hard water)
l Fabric softener poured directly on clothes
l Not enough detergent
l Improper sorting
l Paper or tissue in pockets
l Pilling being mistaken for lint
l Overloading
l Not enough detergent
Load too wet
after spin
Shrinking
l Cold rinses
l Cycle stopped before spinning is complete
l Fabric type (some knits stretch during manufacturing-
laundering returns fabric to original size)
l Care label directions not followed
Snags, rips and
holes l Items damaged before washing
l Misuse of chlorine bleach (do not pour directly on clothes)
l Sharp items not removed from pockets
l Overloading
l Fasteners not fastened
Stiff, rough
fabrics
Wrinkling
l Using soap in very hard water (use detergent in hard water)
l Not enough detergent
l Line drying
l Overloading (leave more room for permanent press and knits)
l Load not immediately removed from washer after cycle
l Warm rinse water
l Fabric cycle selection incorrect
Yellow areas l Water temperature too low
(from body oils) l Not enough detergent
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