Troubleshooting

Troubleshooting

Before calling for assistance please check the chart below for problems you can fix. It could save you the cost of a service call.

Dishwasher problems

PROBLEM

CHECK THE FOLLOWING

 

Dishwasher does

Is the door tightly closed and securely latched?

 

not run or stops

Has the cycle been set correctly? See the “Setting the Controls”

 

during a cycle

 

section.

 

 

 

 

Has a household fuse blown or circuit breaker tripped?

 

 

If the motor stopped because of an overload, it will automatically

 

 

reset itself within a few minutes. If it does not start, call for service.

 

 

Is the water supply turned on?

 

 

 

 

Dishwasher

Cycle times depend on the temperature of the water entering the

 

runs too long

dishwasher. Cooler water results in longer cycle times.

 

 

Undercounter dishwashers require adequate enclosure for proper

 

 

operation. See Installation Instructions for complete information.

 

 

 

 

Dishwasher

Is the overfill protector stuck in “up” position? Overfill protector

 

will not fill

should move up and down freely. Press down to release. See the

 

 

“Caring for Your Dishwasher” section.

 

 

 

 

Water remains

Allow cycle to finish. A small amount of water remaining is normal.

 

in dishwasher

Check the drain air gap (if installed). If it is clogged, follow the

 

 

 

 

manufacturer’s cleaning instructions.

 

 

 

 

Detergent remains

Has the cycle completed?

 

in covered section

Is the detergent fresh and dry without lumps? See the “Using the

 

of dispenser

 

 

Dispensers” section.

 

 

Is the bottom rack in backwards? The rack bumpers must face the

 

 

dishwasher door.

 

Dishes not as dry

Is the rinse agent dispenser empty? Using a rinse agent greatly

 

as you expected

improves drying. See the “Using the Dispensers” section.

 

 

Do not use Air Dry option on the next load. See the “Setting the

 

 

Controls” section.

 

 

 

 

Grinding, grating,

Has a hard object entered the POWER CLEANTM filter module?

 

crunching, or

The sound should stop when the object is ground up.

 

buzzing sounds

 

 

White residue ap- pears on front of access panel

Is too much detergent being used? See the “Using the Dispensers” section.

Some liquid detergents develop excess foam and residue on panel. Try a different brand to reduce foaming and eliminate buildup.

Dishwasher will

Is the bottom rack in backwards? The rack bumpers must face the

not close

dishwasher door.

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Whirlpool 980 warranty Troubleshooting, Dishwasher problems