
If you need service or assistance, we suggest you follow these five steps:
1. Before calling for assistance
Performance problems often result from little things you can find and fix yourself without tools of any kind.
Air conditioner won’t run
1, Is unit plugged into a live circuit with proper voltage?
2.Is switch turned on?
3.Is thermostat set correctly?
4.Have you checked your home’s main fuses or circuit breaker box?
5.Has the
6.Has the local power failed?
Unit blows fuses:
1.Are
2.Is an extension cord being used? (Do not use an extension cord to run your air conditioner.)
3.Are you waiting two minutes after turning cooling circuit off before trying to restart unit?
Unit turns on and off, or does not cool room: 1 Is filter clean?
2.Are coils clean (both evaporator [inside] and condenser [outside])?
3.Is there excessive moisture or heat (open vessel cooking, showers, etc.)?
4.Try setting fan to higher speed.
5.Try setting thermostat to a cooler setting.
Operating sounds:
1.When your room air conditioner is operating normally, you will hear sounds such as:
l Droplets of water hitting the condenser, causing a “pinging or “clicking” sound. Water droplets help to cool the condenser.
l Air movement from the fan, especially on high fan speed settrng.
l Clicks from the thermostat cycle
2.Sounds also may be caused by house construction - such as vibration of the unit due to wall construction or unsteady window mounting area.
2. If you need assistance*...
CAII Whirlpool
and talk with one of our trained Consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.
3.If you need service*...
Whirlpool has a nation-
Awide network of franchis-
are trained to fulfill the product warranty and pro
vide
1 FRANCHISED SERVICE vice, anywhere in the United States. To locate
your area. Call our
APPLIANCES. | HOUSEHOLD | - |
| ELECTRICAL | APPLIANCES | - | ||
MAJOR | - SERVICE 8 REPAIR |
| MAJOR | - REPAIRING (L PARTS | ||||
|
|
|
| OR |
|
|
|
|
WHIRLPOOL | APPLiANCES |
| WHIRLPOOL | APPLIANCES |
| |||
FRANCHISED | TECH CARE SER”,CE |
| FRANCHISED | |||||
SERWCE COMPA.N,ES |
|
| SEFlWCE COMPANES |
| ||||
XYZ SER”lCE | co |
|
| XX | SERVICE co |
|
| |
123 Maple |
| 999.9999 | 123 Maple |
| ||||
|
|
|
| OR |
|
|
|
|
|
| WAs.HING MACHINES. | DRYERS |
|
| |||
|
| 8 IRONEAS |
|
|
|
4. If you have a problem*...
Call our
Mr. Robert Stanlev |
| |
Division | Vice President | 0FSP |
Whirlpool | Corporation | |
2000 M 63 | ||
Benton | Harbor, MI 49022 |
5.If you need FSP@
replacement parts*. ..
FSP is a registered trademark of Whirlpool Corpora- tion for quality parts. Look for this symbol of quality whenever you need a replacement part for your Whirlpool appliance. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new Whirlpool appliance.
To locate FSP replacement parts in your area, refer to Step 3 above or call the Whirlpool
*If you must call or write, please provide: model number, serial number, date of purchase, and a complete description of the problem. This informa- tion is needed in order to better respond to your request for assistance.
7