Whirlpool ACQ122, ACQ102, ACQ082 IfYouNeedServiceOrAssistance, We suggest you follow these steps

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IfYouNeedServiceOrAssistance

We suggest you follow these steps:

1. Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools of any kind.

Air conditioner won’t run:

lIs unit plugged into a live circuit with proper voltage? l Is switch turned on?

l Is thermostat set correctly?

l Has a fuse blown or a circuit breaker tripped? l Has the local power failed?

Unit blows fuses or trips circuit breaker:

3. If you need service*...

Whirlpool has a nationwide network of authorized WhirlpoolSM service companies. Whirlpool setvrce techmcrans are trained to fulfill the product warranty and provide after-

warranty service, anywhere in the United States. TO locate the authorized Whirlpool service company in your area, call our COOL-LINE” service assistance telephone number (see Step 2) or look in your telephone directory Yellow Pages under:

APPLIANCES	- HOUSEHOLD		-	ELECTRICAL	APPLIANCES	-
MAJOR-SERVICE		& REPAIR		MAJOR -	REPAIRING 8 PARTS
				OR
		WASHING		MACHINES, DRYERS
		& IRONERS - SERVICING

l Are time-delay fuses being used?

lIs an extension cord being used? (Do not use an extension cord to run your air conditioner.)

l Are you waiting three minutes after turning cooling circuit off before trying to restart unit?

Unit turns on and off, or does not cool room:

lIs filter clean?

l Are coils clean (both evaporator [inside] and condenser [outside])?

lIs there excessive moisture or heat (open vessel cooking, showers, etc.)?

lTry setting fan to higher speed.

l Try setting thermostat to a cooler setting.

Operating sounds:

l When your room air conditioner is operating normally, you will hear sounds such as:

Droplets of water hitting the condenser, causing a “pinging” or “clicking” sound. Water droplets help to cool the condenser.

Air movement from the fan, especially on high fan speed setting.

- Clicks from the thermostat cycle.

lSounds also may be caused by house construction- such as vibration of the unit due to wall construction or unsteady window mounting area.

2.If you need assistance*...

Call Whirlpool COOL-LINE” service assistance

telephone number. Dial free from anywhere in the U.S.:

1-800-253-l 301

and talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service t6 necessary, recommend a qualified service company in your area.

If you prefer, write to:

Mr. Donald Skinner

Director of Consumer Relations Whirlpool Corporation

2000 M-63

Benton Harbor, Ml 49022

WHIRLPOOL APPLIANCES

AUTHORIZED WHIRLPOOL SERVICE

SFRVICE COMPANIES XYZ SER%E CO

123 Maple ,,,......... 999-9999

4. If you need FSP replacement parts’...

FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your Whirlpool appliance. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new Whirlpool appliance.

To locate FSP replacement parts in your area, refer to Step 3 above or call the Whirlpool COOL-LINE” service assistance number in Step 2

5.If you are not satisfied with how the problem was solved*...

l Contact Ihe Major Appliance Consumer Action Panel (MACAP). MACAP is a qroup of independent_...

consumer experts that voices consumer views at the highest levels of the major appliance industry. Contact MACAP only when the dealer, authorized servicer or Whirlpool have failed to resolve your problem.

Major appliance Consumer Action Panel 20 North Wacker Drive

Chicago, IL 60606

MACAP will in turn inform us of your action.

*When requesting assistance, please provide: model number, serial number, date of purchase, and a complete description of the problem. This information is needed to better respond to your request.

Please include a daytime phone number in your correspondence.

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