If You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. First we outline possible problems, their causes and their solutions. However, you may still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, you will need to provide a complete descrip- tion of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information is needed to respond to your request properly.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fb.
PROBLEM
Unh won’t operate
Unit blows household fuses
or tripe the circuit breaker
Coils ice cover
Water collects on the floor
POSSIBLE CAUSE
Power cord is not plugged into a live circuit with proper voltage.
Household fuse has blown or circuit breaker has tripped. Also, check
if a
An extension cord is being used.
Coils are iced over or clogged with lint.
Humidity is too low.
Roomtemperature is too cool.
Unit is not level.
Drain hose is kinked or drain is clogged.
Water pan is overflowing.
SOLUTION
Firmly plug power cord into electrical outlet. Check circuit voltage at the fuse/ circuit breaker box.
Replace fuse with a
Replace fuse with a
Do not use an extension cord with this or any other appliance.
Clean lint from coils (see “Caring For Your Dehumidifier” on page 12).
Do not operate unit when humidity is low.
Do not operate unit in temperatures below 6S°F (18.3%). Damage to the unit could occur.
Level unit
Unkink drain hose or remove clog from drain.
Remove and empty water pan. Be sure to replace water pan properly and check to see that the unit is level.
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