TROUBLESHOOTING

COMMON WASHING PROBLEMS (CONT.)

Problem...

Cause...

Solution...

Tearing

Overloading. Improper use of washer.

Loads should move freely during

 

 

wash. Wash smaller loads.

Improper use of chlorine bleach.

Do not pour chlorine bleach directly on load. Wipe up bleach spills. Undiluted bleach will damage fabrics.

Sharp items not removed from pockets; fasteners not fastened.

Items damaged before washing.

Clean out pockets before washing. Zip zippers before washing.

Mend rips and broken threads in seams before washing.

Stains on load

Improper use of fabric softener.

Dilute fabric softener and add to rinse portion of cycle only. Do not drip fabric softener on clothes.

 

Iron (rust) in water.

Install an iron filter.

 

Not enough detergent used, causing soil

Use enough detergent to remove soil

 

to be redeposited.

and hold it in suspension.

 

Dye transfer due to not sorting loads

Sort dark clothing from whites and

 

properly.

lights.

 

Dye transfer due to not unloading

Unload the washer as soon as it

 

washer promptly.

stops.

 

 

 

Load is wrinkled

Not removing load promptly.

Unload the washer as soon as it

 

 

stops.

Wrong cycle for fabrics being washed.

Use the Permanent Press cycle to reduce wrinkling.

 

Overloading.

Loads should move freely during

 

Wash water not warm enough to relax

wash. Wash smaller loads.

 

If safe for fabric, use warm or hot

 

wrinkles. Using warm rinses.

wash water. Use cold rinse water.

 

Hoses reversed.

Reverse hoses.

 

 

 

 

Load is

Overloading.

Loads should move freely during

tangled/twisted

Clothes wrapped around agitator.

wash. Wash smaller loads.

 

Do not wrap items around agitator.

 

 

 

Gray whites,

Dye transfer.

Sort dark clothes from whites and

 

dingy colors

Wash temperature too low.

lights.

 

Use hot or warm washes, if safe for

 

 

fabric. Hot water should be at least

 

 

111°F (44°C) to clean heavy or

 

 

greasy soils.

 

Not enough detergent.

Use more detergent for washing

 

 

heavy soils in cold or hard water.

 

Hard water.

Use more detergent when washing

 

 

in hard water.

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Whirlpool BYCW6292W0 Stains on load Improper use of fabric softener, Load is wrinkled, Tangled/twisted, Gray whites