Troubleshooting
Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check the lists below and on the next page before calling for assistance or service. If you still need help, see the “Requesting Assistance or Service” section.
If microwave does not operate, first check the following:
•Is the microwave oven plugged into a live outlet with the proper voltage? (See Installation Instructions.)
•Have you blown a household fuse or tripped a circuit breaker?
•Has the electric company experienced a power failure?
Other possible problems and their causes:
PROBLEM | CAUSE | |
|
|
|
The microwave | • | The door is not firmly closed and latched. |
oven will not run | • | You did not touch START/ENTER. |
| • | You did not follow directions exactly. |
| • | An operation that was programmed earlier is still running. |
| • | You have not entered numbers after touching COOK TIME. |
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|
|
Microwave cooking | • | The electric supply to your home or wall outlets is low or lower |
times seem too long |
| than normal. Your electric company can tell you if the line |
|
| voltage is low. Your electrician or service technician can tell |
|
| you if the outlet voltage is low. |
| • | The cook power is not at the recommended setting. |
| • | Larger amounts of food need longer cooking times. |
|
| |
The turntable will | • The turntable is not correctly in place. Make sure the turntable | |
not turn |
| is |
| • The support is not operating correctly. Remove turntable, check | |
|
| that the turn table support is properly in place and restart oven. |
|
| If turntable support does not move, call an authorized service |
|
| technician for repair. Cooking without the turntable can give you |
|
| poor results. |
|
| |
The display shows | • The oven door is not closed completely. | |
a time counting | • You have set the controls as a kitchen timer. Touch OFF/ | |
down but the oven |
| CANCEL to cancel the Minute Timer. |
is not cooking |
| |
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| |
|
| |
You do not hear the | • The command is not correct. | |
Programming Tone |
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|
| ||
The fan seems to be • The oven has been stored in a cold area. The fan will run | ||
running slower than |
| slower until the oven warms up to normal room temperature. |
usual |
|
|
|
| |
The display | • There has been a power interruption. Reset the clock. | |
shows “:” |
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|
|
|
|
If none of these items was causing your problem, see the “Requesting Assistance or Service”
section.
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