If you need service or assistance, we suggest you follow these four stem:

1. Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools of any kind.

1. If dishwasher

won’t

run,

or stops during

cycle:

l

Is doortightly

closed

and

securely

latched?

l

Has

cycle

been

correctly

 

set

(and

control

 

knob

pulled

out)?

 

 

 

 

 

 

 

l Is water turned on?

 

 

 

 

 

 

 

l Has

house

fuse

blown

or

circuit

breaker

 

tripped?

 

 

 

 

 

 

 

 

 

 

l

Is

the

power

cord

plugged

 

in

(if

so

 

equipped]?

 

 

 

 

 

 

 

 

 

l

Has

electrical

power

been

interrupted?

 

 

l

If motor

has

stopped

because

of

overload,

 

it

will

automatically

 

reset

 

itself

within

a

few

 

minutes.

If motor does not start, call for

 

service.

 

 

 

 

 

 

 

 

 

 

2.If water remains in the dishwasher: l Has the cycle completed?

l A small amount of water may remain in the

removable pump guard section of the filter. l Is drain air gap clogged? (DU3003XL and

DU3Ol6XL only]

3.If detergent remains in the covered detergent cup:

l

Is the

bottom

rack

in backwards?

(The

rack

 

bumpers should be at the front.)

 

 

l

Is the

dishwasher

detergent

fresh

and

dry

 

without

lumps?

 

 

 

 

l

Is the

cycle

completed?

 

 

 

2. If you need assistance * ...

Call Whlrlpool COOL-LINE R service assls- tance telephone number. Dlal tree from:

Contlnental U.S. . . . . . . . . . . . . (800) 253-1301 Mlchlgan . . . . . . . . . . , . . . . . . . . (800) 632-2243 Alaska & Hawall . . . . . . . . . . . (800) 253-1121

3. If you need service*...

Whirlpool has a na-

tionwide network of

franchised TECH- CARE R Service Com- panies. TECH-CARE service technicians are trained to fulfill the product warranty

and provide after-

warranty service,

anywhere in the United States. To locate TECH-CARE service in your

area,

 

call

our

COOL-LINE

service

assistance

tele

phone

 

 

number

(see

 

Step

2) or look in your tele-

phone

 

 

directory

 

Yellow Pages under:

 

 

APPLIANCES-HOUSEHOLD-

 

 

 

 

 

ELECTRICAL

APPLIANCES-

 

MAJOR-SERVICE

 

 

6 REPAIR

 

 

 

MAJOR--REPAIRING

b PARTS

WHIRLPOOLAPPLIANCES

 

 

 

OR WHIRLPOOLAPPLIANCES

 

 

FRANCHISEOTECH4ARESERVlCE

 

 

 

FRANCHISEOTECH-CARESERVICE

 

 

 

 

SERL’ICE

 

C‘O,MPA.VIES

 

 

 

SERVICE

COMPA.VIE.5

XYZSERVICECO

 

 

 

999.9999

 

XYZSERVICECO

 

999.9999

I23

Maple

 

 

 

 

 

123 Maple

 

 

 

 

 

 

 

 

 

 

 

 

OR

 

 

 

 

 

 

 

 

 

 

 

WASHING

MACHINES,

 

DRYERS

 

 

 

 

 

 

 

 

 

A IRONERS-SERVICING

 

 

 

 

 

 

 

 

 

 

WHIRLPOOLAPPLIANCES

 

 

 

 

 

 

 

 

 

 

 

 

FRANCHISEDTECH-CARESERVICE

 

 

 

 

 

 

 

 

 

 

 

SERVICE

 

(‘OMPA.VIES

 

 

 

 

 

 

 

 

XYZSERVICECO

 

 

 

999.9999

 

 

 

 

 

 

 

 

123 Maple

 

 

 

 

 

 

 

 

 

 

 

FSP is o

registered

 

trademark

 

 

 

 

 

 

 

 

of

Whirlpool

 

Corporation

far

 

 

FSP

 

 

quallty ports. look for this

 

 

 

 

 

symbol of quality whenever

 

 

 

0

 

you

need

o

replacement

part

 

 

for

your

Whirlpool

 

appliance.

 

 

 

 

FSP replacement

 

parts

 

 

 

 

will fit

 

right and

work

right,

because

they

are

 

 

mode

 

to

 

the

same

exacting

speclflcatlons

 

 

 

used

to

build

every

new

Whirlpool

appliance

 

 

and talk with one of our trained Consultants. The Consultant can instruct you in how to obtain sat-

isfactory operation from your appliance or, if ser- vice is necessary, recommend a qualified service company in your area.

4. If you have a problem* ...

Call our COOL-LINE service assistance tele- phone number [see Step 2) and talk with one of our Consultants, or if you prefer, write to:

Mr. Guy Turner, Vice President Whirlpool Corporation

Administrative Center 2000 US-33 North Benton Harbor, Ml 49022

“Ifyou must call or write, please provide: model number, serial number, date of purchase, and a complete description of the problem. This infor- mation is needed in order to better respond to your request for assistance.

Page 15
Image 15
Whirlpool DU3003XL manual Before calling for assistance, If you need assistance, If you need service, If you have a problem