Whirlpool DU4040XP Before calling for assistance, If you need assistance, If you need service

Models: DU4040XP

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If you need service or assistance, we suggest you follow these four steps:

1. Before calling for assistance.. .

Performance problems often result from little things you can find and fix yourself without tools of any kind.

1. If dlshwasher

 

won’t

run, or stops durlng cycle:

l

Is door

tightly

closed

and

securely

latched?

l

Has

cycle

been

correctly

 

set

[and Control

 

Knob

pulled

 

out]?

 

 

 

 

 

 

 

l Is water turned on?

 

 

 

 

 

 

 

l

Has

house

 

fuse

blown

or

circuit

breaker

 

,-:---a-

 

I

 

 

 

 

 

 

 

 

 

 

 

lIlc.‘pe”

 

 

 

 

 

 

 

 

 

 

l

Is

the

power

cord

plugged

 

in

(if

so

 

equipped)?

 

 

 

 

 

 

 

 

 

 

l

Has

electrical

 

power

been

interrupted?

 

 

l

If motor

has

 

stopped

because

of

overload,

 

it

will

automaticallv

 

reset

 

itself

within

a

few

 

minutes.

If

motor does not start, call for

 

service.

 

 

 

 

 

 

 

 

 

 

 

2.If water remains In the dishwasher: l Has the cycle completed?

l Is drain air gap clogged?

3.It detergent remains in the covered deter- gent cup:

l

Is the

bottom

rack

in backwards?

[The

rack

 

bumpers should be at the front.]

 

 

l

Is the

dishwasher

detergent

fresh

and

dry

 

without

lumps?

 

 

 

 

l

Is the

cycle

completed?

 

 

 

4.If you hear grinding, gratfng, crunchtng, buzzing sounds:

l A hard object has probably entered the POWERCLEAN ModuIe.Thesoundshould

stop when the object is ground up.

2. If you need assistance”. . .

Call Whlrlpool COOL-LINE@ service assis- tance telephone number. Dlal free from:

Continental U.S. . . . . . . . . . . . . (800) 253-1301 Michigan . . . . . . . . . . . . . . . . . . . (800) 632-2243 Alaska & Hawaii . . . . . . . . . . . (800) 253-l 121

and talk with one of our trained Consultants. The Consultant can instruct you in how to obtain sat-

isfactory operation from your appliance or, if ser- vice is necessary, recommend a qualified service company in your area.

3. If you need service* ...

Whirlpool has a na-

tionwide network of

franchised TECH- CARE@ Service Com- panies. TECH-CARE service technicians are trained to fulfill the product warranty

and provide after-

warranty service,

anywhere in the

United States. To locate TECH-CARE service in your

area, call our

COOL-LINE

service

assistance

tele

phone number (see Step 2) or look in your tele-

phone

directory

Yellow

Pages under:

 

 

APPLIANCES-HOUSEHOLD-

 

ELECTRICAL

APPLIANCES-

MAJOR-SERVICE

h REPAIR

MAJOR-REPAIRING

 

6 PARTS

WHIRLPOOLAPPLIANCES

OR WHIRLPOOLAPPLIANCES

 

FRANCHISEDTECH-CARESERVICE

FRANCHISEDTECH-CARESERVICE

 

.SBR\'/(‘E

('O.M/'A.V/ES

 

.SERVlC‘E (‘0Mf’ANlE.S

XYZSERVICECO

.999~9999

XYZSERVICECO

 

 

123Maple.

 

123Maple.

 

 

,999.9999

 

 

 

 

 

 

 

OR

 

 

 

 

WASHING MACHINES,

ORVERS

 

 

 

 

h

IRONERS-SERVICING

 

 

 

 

WHIRLPOOLAPPLIANCES

 

 

 

 

FRANCHISEDTECH-CARESERVICE

 

 

 

 

 

SERL’IC‘E

(‘0Mf’AVlE.S

 

 

 

 

XYZSERVICECO

 

 

 

 

 

123 Maple

,999.9999

 

 

4. If

you

have a problem’”

.. .

 

Call

our COOL-LINE

service

assistance

tele-

phone number (see Step 2) and talk with one of

our Consultants,

 

or if you prefer, write to:

 

 

Mr. Stephen

 

E. Upton

 

 

 

 

 

 

 

Senior

Vice

President

 

 

 

 

 

 

 

Whirlpool

 

Corporation

 

 

 

 

 

 

 

Administrative

 

 

Center

 

 

 

 

 

 

 

2000 US-33 North

 

 

 

 

 

 

 

 

Benton

Harbor,

 

Ml 49022

 

 

 

 

 

 

If you

must

call

 

or

write,

please

 

provide:

model

 

number, serial

 

number,

date

of

purchase,

and

a

complete

 

description

 

of

the

problem.

This infor-

mation

is

needed

 

in

order

to

better respond

to

your

request

 

for

assistance.

 

 

 

 

 

 

 

 

 

 

FSP is o registered

trademark

 

 

 

 

 

 

of

Whirlpool

 

CorporalIon

 

for

 

 

FSP

 

 

quality parts. look for this

 

 

 

 

 

symbol

of

quality

whenever

 

 

 

0

 

 

you

need

a replacement

 

part

 

 

@

for your Whirlpool appliance.

 

 

 

 

FSP replacement

parts

 

 

 

 

will fit

right and

work

right.

because

they

are

 

 

made

to

the

same

exacting

specifications

 

 

 

 

used

to build

every

 

new

Whirlpool

appliance

 

 

14

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Whirlpool DU4040XP manual Before calling for assistance, If you need assistance, If you need service, You Have a problem’