Whirlpool DU5016XW, DU4095XX manual IfYouNeedServiceOrAssistance, Wesuggestyou follow these steps

IfYouNeedServiceOrAssistance

Wesuggestyou follow these steps:

1. Beiore calling for assistance..

Performance problems often result from little things you can find and fix yourself without tools of any kind.

If your dishwasher will not run, or stops during a cycle:

c Is the door tightly closed and securely latched?

*Has the cycle been correctly set?

9 Is the water turned on?

*Have you checked your home’s main fuses or circuit breaker box?

lIs the dishwasher wired into a live circuit with the proper voltage?

=If the motor has stopped because of an overload, it will automatically reset itself within a few min- utes If the motor does not start, call for service.

If dishwasher won’t fill:

*Is overflow protector stuck in “up” position? Overflow protector should move up and down freely. Press down to release.

If water remains in the dishwasher:

. Has the cycle completed?

*A small amount of remaining water is normal. @Is drain air gap clogged?

If detergent remains in the covered detergent cup:

*Is the bottom rack in backwards? (The rack bumpers should be at the front.)

*Is the dishwasher detergent fresh and dry without lumps?

+ Is the cycle completed?

If white residue appears on front of access panel:

*Is more detergent being used than needed? See page 9 for recommended amounts of detergent.

*Some liquid detergents develop excess foam and build up on exterior of access panel. Try a different brand to reduce foaming and eliminate build-up.

:if ycii net!0 dsilslance’i.

Call Whirlpool COOL-LINE8 service assist- ance telephone number. Dial free from any- where in the U.S.:

1-800-253-1301

and talk with one of our trained consultants, The consultant can instruct you in how to obtain satis- factory operation from your appliance or, if service is necessary, recommend a qualified service com- pany in your area.

If you prefer, write to:

Mr. Donald Skinner

Director of Consumer Relations Whirlpool Corporation

2000 M-63

Benton Harbor, Ml 49022

Please include a daytime phone number in your correspondence.

3. If you need service?..

Whirlpool has a nationwide network of authorized

VL+l 01” WhirlpoolSMservice com- SERvlCE panies. Whirlpool service

ipx’technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in

the United States. To locate the authorized Whirlpool service company in your area, call our COOL-LINE@ service assistance telephone number (see Step 2) or look in your telephone directory Yellow Pages under:

APPLIANCES- HO”SEHDLD- ELECTRlCALAPPLIANCES-

MAJOR- SERVICE* REPAIR MAJORREPAIRING- PARTS

OR

WASHINGMAClilNESDRYERS. 6IRONERS- SERVICING

WHIRLPOOL APPLIANCES

AUTHORIZED WHIRLPOOL SERVICE

SERYlCE	(‘O.MPA.V,ES
XYZ SERVICE co	999-9999
123 MAPLE

4. if you need FSP replacement parts?..

FSP is a registered trademark of Whirlpool Corpo- ration for quality parts. Look for this symbol of quality whenever you need a replacement part for your Whirlpool appliance. FSP replacement pans will fit right and work right, because they are made to the same exacting specifications used to build every new Whirlpool appliance.

To locate FSP replacement pans in your area, refer to Step 3 above or call the Whirlpool COOL-LINE service assistance number in Step 2.

5.If you are rrot satisfied with how the problem was solved?.

*Contact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group of indepen- dent consumer experts that voices consumer views at the highest levels of the major appliance industry.

0 Contact MACAP only when the dealer, autho- rized servicer or Whirlpool have failed to resolve your problem.

Major Appliance Consumer Action Panel 20 North Wacker Drive

Chicago, IL 60606

lMACAP will in turn inform us of your action.

*When requesting assistance, please provide:
model number, serial number, date of purchase,
and a complete description of the problem. This
information is needed in order to better respond	1.-
to your request.