Whirlpool DU5040XP Before calling for assistance, If you need assistance, If you need service

Models: DU5040XP

1 16
Download 16 pages 42.73 Kb
Page 14
Image 14

If you need service or assistance, we suggest you follow these four steps:

1. Before calling for assistance.. .

Performance problems often result from little things You can find and fix Yourself without tools of any kind.

1. If dishwasher

won’t

run, or stops

during

cycle:

l

Is door

tightly

closed

and

securely

latched?

l

Has

cycle

been

correctly

 

set

[and

 

Control

 

Knob

pulled

out]?

 

 

 

 

 

 

 

l

Is water

turned

on?

 

 

 

 

 

 

 

l

Has

house

fuse

blown

or

circuit

breaker

 

tripped?

 

 

 

 

 

 

 

 

 

 

 

l

Is

the

power

 

cord

plugged

 

in

(If

so

 

equipped]?

 

 

 

 

 

 

 

 

 

 

l

Has

electrical

 

power

been

interrupted?

 

l

If motor

has stopped

because

of

overload,

 

it

will

automatically

 

reset

itself

within

a

few

 

minutes.

If motor does not start, call for

 

service.

 

 

 

 

 

 

 

 

 

 

 

l

Are

You using

the

POTS

&

PANS Cycle

or

 

HI-TEMP WASHING

Option?

Is the dishwasher

 

waiting

for

water

to heat?

 

 

 

 

 

 

2.If water remalns in the dishwasher: l Has the cycle completed?

l Is drain air gap clogged?

3.If detergent remains in the covered deter-

gent cup:

l Is the bottom rack in backwards? [The rack bumpers should be at the front.)

l Is the dishwasher detergent fresh and dry without lumps?

l Is the cycle completed?

4.If you hear grlndlng, gratlng, crunching, buzzing sounds:

l A hard object has probably entered the

POWERCLEAN Module.The sound should stop when the object is ground up.

2. If you need assistance * .. .

Call Whirlpool COOL-LINE ’ service assis- tance telephone number. Dial free from:

Continental U.S. . . . . . . . . . . . . (800) 253-1301 Mlchlgan . . . . . . . . . . . . . . . . . . . (800) 632-2243 Alaska & Hawaii . . . . . . . . . . . (800) 253-1121

and talk with one of our trained Consultants. The Consultant can instruct You in how to obtain sat-

isfactory operation from Your appliance or, if ser- vice is necessary, recommend a qualified service company in Your area.

3. If you need service”...

 

 

Whirlpool has a na-

 

 

tionwide

 

network

of

 

 

franchised

 

TECH-

 

 

CARE’ Service

Com-

 

 

panies.

TECH-CARE

 

 

 

service

technicians

 

 

 

are

trained

to

fulfill

 

 

the

product

warranty

 

1 FRANCHISED

SERVICE

and

provide

after-

 

’ warranty

 

service,

 

 

 

 

 

 

 

anywhere

 

in

the

United States. To locate TECH-CARE service in Your

area, call our

 

COOL-LINE

service assistance

 

tele-

phone number

(see

Step

2) or look in Your tele-

phone directory

Yellow Pages under:

 

 

APPLIANCES-HOUSEHOLD-

 

 

ELECTRICAL

APPLIANCES-

 

MAJOR-SERVICE

 

6 REPAIR

 

MAJOR-

REPAIRING

h

PARTS

WHIRLPOOL APPLIANCES

OR

WHIRLPOOL

APPLIANCES

 

 

 

 

 

FRANCHISED TECH-CARE SERVICE

 

FRANCHISH)TECH-CARE SERVICE

SERVICE

COMPANIES

 

 

SERVICE COMPANIES

XYZ SERVICECO

 

999.9999

XY7 SERVICECO

 

999-9999

123 Maple .

 

 

123 Maple.

. . . . . .

 

 

 

OR

 

 

 

 

 

 

WASHING

MACHINES.

DRYERS

 

 

 

 

& IRONERS-SERVICING

 

 

 

 

WHIRLPOOL APPLIANCES

 

 

 

 

 

FRANCHISEDTECH-CARE SERVICE

 

 

 

 

 

SERVICE

 

COMPANIES

 

 

 

 

XYZ SERVICECO

 

999-9999

 

 

 

 

123 Maple

 

 

 

4. If you have a problem * ...

Call our COOL-LINE service assistance tele- phone number (see Step 2) and talk with one of our Consultants, or if You prefer, write to:

Mr. Stephen E. Upton

Senior Vice President

Whirlpool Corporation

Administrative Center 2000 US-33 North Benton Harbor, Ml 49022

-If You must call or write, please provide: model number, .serial number, date of purchase, and a complete description of the problem. This infor- mation is needed in order to better respond to Your request for assistance.

 

 

 

 

FSP is a

registered

trademark

 

 

 

 

al

WhIrlpool

 

Corporation

far

FSP

 

 

quality

parts.

Look

tar

this

 

 

symbol

of

quality

whenever

0

R

you

need

a

replacement

part

 

for

your

Whirlpool

appliance

 

FSP replacement

parts

 

WIII fit

right and

work

right,

because

they ore

made

to

 

the

same

exacting

specifications

used

to

build

every

new

Whirlpool

appliance

14

Page 14
Image 14
Whirlpool DU5040XP manual Before calling for assistance, If you need assistance, If you need service, If you have a problem