TROUBLESHOOTING
Problem | Possible Cause | Solution |
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Flames blow out | High or gusting winds | Turn front of grill to face wind or increase flame height. |
| Gas in LP cylinder is low | Check LP gas cylinder. Refill if necessary. |
| Excess flow valve tripped | See “Low flame” problem listed previously. |
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Flare up | Grease build up | Clean grill. |
| Excessive fat in meat | Trim fat from meat before grilling. |
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Persistent grease fire | Grease trapped around burner | Turn control knobs “off” and turn handle of LP cylinder vallve |
| system | clockwise until it stops. Open hood carefully and let fire burn |
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| out. After the grill cools, remove and clean all parts. |
Unable to fill LP tank Some dealers have older fill nozzles with worn threads.
The worn nozzles don’t have enough “bite” to engage the valve. Try another licensed LP dealer.
Humming or whistling from the regulator
Outside temperature, humidity, barometric pressure, and the gas level within the tank may cause the rubber diaphragm inside the regulator to vibrate, making a humming or whistling sound.
Although this sound may be alarming, this is NOT dangerous as long as it is not accompanied by the smell of gas. Simply adjust the burner settings and usually the sound will subside. If the humming sound persists, a change in atmospheric conditions will eventually stop the vibration.
If your problem is not resolved from the information provided above, please call Customer Service at
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