If you need service or assistance,
we suggest you follow these five steps:
1.Before calling for assistance...
Performance problems often result from little things you can find and fix yourself without tools of any kind.
If your dishwasher will not run, or stops during a cycle:
l Is the door tightly closed and securely latched?
l Has the cycle been correctly set (and the Control Knob pulled out]?
l Is the water turned on?
l Have you checked your home’s main fuses or circuit breaker box?
l Is the dishwasher wired into a live circuit with the proper voltage?
l If the motor has stopped because of an over-
load, it will automatically reset itself within a few minutes. If the motor does not start, call for service.
If your dishwasher seems to run too long:
l Are you using POTS & PANS Cycle or
l Is your household water temperature set too
low? Low water temperature settings will cause longer dishwasher operating times.
If water remains in the dishwasher: l Has the cycle completed?
. A small amount of remaining water is nOrmol. l Is drain air gap clogged?
If detergent remains in the covered detergent cup:
l Is the bottom rack in backwards? (The rack bumpers should be at the front.)
l Is the dishwasher detergent fresh and dry with- out lumps?
l Is the cycle completed?
If you hear grinding, grating, crunching, buzz- Ing sounds:
l A hard object has probably entered the POWER CLEAN Module. The sound should stop when the object is ground up.
3.If you need service*...
Whirlpool has a
nationwide net- work of franchised
technicians are trained to fulfill the product warranty and provide atter-
warranty service,
anywhere in the United States. To locate TECH- CARE service in your area, call our
2)or look in your telephone directory Yellow Pages under:
APPLIANCES | - HOUSEHOLD | - | ELECTRICAL | APPLIANCES | ||||
MAJOR | - SERVICE | 8 REPAIR | OR | MAJOR | REPAIRING | 8 PARTS | ||
|
|
|
|
|
|
|
| |
WHIRLPOOL | APPLIANCES |
| WHIRLPOOL | APPLIANCES |
| |||
FRANCHISED |
| FRANCHISE0 | ||||||
SER\Ir‘E | ~‘O.MPA.VIES |
| SERVICE | C’OMPANIES | ||||
XYZ SERVICE CO |
|
| XYZ SERVICE CO |
|
| |||
123 Maple |
| 999~9999 | OR | 123 Maple |
|
| ||
|
|
|
|
|
|
|
| |
|
| WASHING | MACHINES, | DRYERS |
|
| ||
|
| 8 IRONERS | - SERVICING |
|
|
| ||
| WHIRLPOOL | APPLIANCES |
|
|
| |||
|
| FRANCHISED |
|
| ||||
|
|
| SERL’IC‘E | (‘O.MPA.YIES |
|
| ||
| XYZ SERVICE CO |
|
|
| ||||
|
| 123 Maple |
|
|
|
| ||
4. If you have a problem?..
Call our
Mr. Donald Skinner
Director of Customer Relations Whirlpool Corporation
2000
Benton Harbor, Ml 49022
Please include a daytime phone number in your correspondence.
2. If you need assistance?..
Call Whirlpool
slstance telephone number. Dial free from anywhere In the U.S.:
and talk with one of our trained consultants. The Consultant can instruct you in how to obtain sat-
isfactory operation from your appliance or, if
Service is necessary, recommend a qualified service company in your area.
5.If you need FSP @ replacement parts? ..
FSP is a registered trademark of Whirlpool Cor- poration for quality parts. Look for this symbol of
quality whenever you need a replacement part
for your Whirlpool appliance. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new Whirlpool appliance.
*If you must call or write, please provide: model number, serial number, date of purchase, and a complete description of the problem. This informa- tion is needed in order to better respond to your request for assistance.
14
