Whirlpool DU9900XR Before calling for assistance, If you need assistance, If you need service

If you need service or assistance, we suggest you follow these four steps:

1.Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools

of any

kind.

If your

dishwasher

will

not

run, or

stops

during

a

cycle:

l

Is

the

door

tightly

closed

and

securely

latched?

l

Has

the

cycle

been

correctly

set?

l

Is the

water

turned on?

l

Have

you

checked

your

home’s

main

fuses

or

circuit breaker

box?

l

Is the

dishwasher

wired

into

a live

circuit

with

the

proper

voltage

(undercounter

models]?

l

If the

motor

has

stopped

because

of an over-

load,

it

will

automatically

reset

itself

within

a

few minutes. If the motor does not start, call for

service.

If your

dishwasher

seems

to

run

too

long:

l Are

you using POTS & PANS Cycle or HI-TEMP

WASHING

Option?

The dishwasher

may

be

waiting for the water to heat.

l

Is your

household

water

temperature

set

too

low?

Low

water

temperature

settings

will

cause

longer

dishwasher

operating

times.

If water remains in the dishwasher:

l Has the cycle completed?

l

Is

drain

air

gap

clogged

(undercounter

models]?

If detergent

remains

in the

covered

detergent

cup:

l

Is the

bottom

rack

in

backwards?

(The

rack

bumpers should be at the front.)

l

Is the

dishwasher

detergent

fresh?

l

Is the

cycle

completed?

If you

hear

grinding,

grating,

crunching,

buzz-

ing

sounds:

l

A

hard

object

has

probably

entered

the

POWER

CLEAN

Module.

The

sound

should

stop

when

the

object

is ground

up.

2. If you need assistance*...

Call Whirlpool COOL-LINE‘“’ service as- sistance telephone number. Dial free from:

Continental U.S. . . . . . . . . . . (800) 253-1301 Michigan . . . . . . . . . . . . . . . . . (800) 632-2243 Alaska & Hawaii . . . . . . . . . (800) 253-1121

and talk with one of our trained Consultants. The Consultant can instruct you in how to obtain sat-

isfactory operation from your appliance or, if

service is necessary, recommend a qualified service company in your area.

3.If you need service*...

Whirlpool has a

nationwide net- work of franchised TECH-CAREa Serv- ice Companies. TECH-CARE service

technicians are trained to fulfill the product warranty and provide after- warranty service,

anywhere in the United States. To locate TECH- CARE service in your area, call our COOL-LINE service assistance telephone number (see Step

2)or look in your telephone directory Yellow Pages under:

APPLIANCES-HOUSEHOLD-				ELECTRICALAPPLIAHCES-
MAJOR-	SERVICE	& REPAIR		MAJOR-	REPAIRING	L PARTS
			rlR	WHIRLPOOL	APPLIANCES
WHIRLPOOL	APPLIANCES
FRANCHISEDTECH-CAREStRLlC!				fRANCHISEDTECH-CARESERVICE
SERVICE		(‘0 MI’., t	ii \	SERVICE (‘OMPA.VIES
XYZSERVICECO				XY2 SERVICE CO
123hlao,e		999	9333	123 MaDIe		999.9999
			OR
	WASHING		MACHINES.DRVERS
		L IRONERS-SERVICING
	WHIRLPOOLAPPLIANCES
		FRANCIiIStOTECH		CARE SERVICE
			.5EXl'lC‘t	(‘UMPA.VIES
	XYL SERVICE CO			999.9999
		123 MXIP

4. If you have a problem*...

Call our COOL-LINE service assistance tele- phone number (see Step 2) and talk with one of our Consultants, or if you prefer, write to:

Mr. Robert Stanley

Division Vice President

Whirlpool Corporation

2000 US-33, North

Benton Harbor, Ml 49022

‘If you must call or write, please provide: model number, serial number, date of purchase, and a complete description of the problem. This infor- mation is needed in order to better respond to your request for assistance.

FSP IS a registered trademark

0 al Whirlpool Corporation for quality parts. took for this

FSP symbol of quality whenever

you need a replacement part @ for your Whirlpool appliance.

FSP replacement parts

will fit right and work right, because they are made to the same exactrng specifications used to build every new Whirlpool appliance

15