If you need service or assistance, we suggest

you follow these four steps:

1. Before calling for assistance.. .

Performance problems often result from llttle things ‘you can find ana fix yourself without tools of any kind

If your refrlgerator will not operate:

l

Is the

electric

ctd

plugged

in’

 

l

Is a fuse blown

or

a circuit

breaker

tripped’

l

Is the

Tempera-ure

Control

?urned

ON’J

If there is a rattling or jingllng noise, or other unfamlllar sounds:

l Is something or top or behlnd the refrigerator mak-

ing noise wher the refrigerator IS runnlng7

l New features on your new refrigerator make new sounds You may be hearing air flowing from the

fans, timer clicks for the defrosting cycle, defrost water draining Into the defrost pan

2. If you need assistance”. ..

Call Whlrlpool COOL-LINE E service assls- tance telephone number. Dlal free from:

Contlnental U.S. . . . . . . . . . . . . (800) 253-1301 Mlchlgan . . . . . . . . . . . . . . . . . . . (800) 632-2243 Alaska b Hawall . . . . . . . . . . . (800) 253-1121

and talk with one of our trained Consultants The Consultant can instruct you In how to obtain satlsfac-

tory operation from your appliance or, if service is

necessary recommend a quaIlfled service com- pany In your area

3. If you need service”‘. ..

Whirlpool has a na-

tlonwlde network of franchised TECH-CARE’

If your ice maker will not operate:

l

Has

the freezer

had enough

time

to

get cold?

With

 

a new

refrigerator,

this

might

take

overnight

 

l

Is the

slgnal

or’7

 

ON

in the

down

posltlon?

 

l

Is the

water

va

ie

turned

on?

Is water

getting

to the

 

ice

maker’

 

 

 

 

 

 

 

 

If there is water in the defrost pan:

l In hot, muggy weather, this IS normal The pan can

even be half fL>l Make sure the refrigerator IS level so the pan doesn’t overflow

States To locate

TECH-CARE service In your area, call our COOL-LINE

service assistance telephone number [see Step 2) or

look In your telephone directory Yellow Pages under

APPLIANCES-HOUSEHOLD-

ELECTRICALAPPLIANCES-

 

MAJOR-SERVICE

8 REPAIR

MAJOR-REPAIRING

 

& PARTS

AclRLPrO~

APPLIANCES

OR ~HIRLPOOLAPPLIANCtS

 

 

rRANCHISFC'ECH

CARFSFDLICE

:RA~CHISEOTEC*

CAqE

SFWCE

If the lights aren’t working:

l Check fuses and circuit breakers Make sure it’s plugged in

If a bulb is burned out:

l See InstructIons for changing light bulbs on page

7 Use appliance bulbs only

If the motor seems to run too much:

l

Is the

condenser,

behind

the

base

grille,

free of

 

dust

and

lint7

 

 

 

 

 

 

 

 

l

On

hot

days,

lr if

the

room

IS

warn?

the

motor

 

naturally

 

runs lc:nger

 

 

 

 

 

 

 

l

If the

 

door

has

been

opened

a

lot,

or

If

a large

 

amount

 

of

foot:

has

been

put

in,

the

motor

~111run

 

longer

to

cool

lown

the

interior

 

 

 

 

 

Remember: b.lotor running time depends on d/f-

ferent things number of door openings, amount of

food stored, temperature of the room, setting of the controls

And, your new refrigerator may be larger than

your old one so it nas more space to be cooled It also has a regular freezer Instead of a frozen food

compartment All this means better refrigeration and may require more running time than your old one.

OR

WASHING MACHINES, DRYERS 8 IRONERS-SERVICING

i~HlRLP(IOLAPPLlANCES

CRANCHISEDTFrH CARESFWCF

4. If you have a problem”‘. . .

Call our COOL-LINE service assistance telephone qumber (see Step 2) and talk with one of our Consul- tants, or if you prefer, write to

Mr Guy Turner, Vice President Whirlpool Corporation

Admlnlstratlve Center 2000 US-33 North Benton Harbor. Ml 49022

If you must call or write, please provide model

number, serial number, date of purchase, and a

complete descrlptlon of the problem This informa-

tion is needed in order to better respond to your request for assistance

 

 

‘SF

‘s 0

regIstered

traderPork

 

3f

Whirlpool

 

 

 

%rporal~on

 

 

for qual1i-y

parts

 

took

for

it’s

syrrbol

 

 

of auol~tv

 

whenever

YOU need

c!

reolacemenl

FSP

 

pori

for

your

Whirlpoo’

 

oppllonce

 

FSF

 

 

replacement

 

sorts

will

fit rIghi

and work

righI

0

 

 

R

because

 

they

ore made

lo

tile

same

exacting

speclflcotions

 

used

to

bAd

every

new

 

 

 

 

 

 

 

;“/hirlpool

 

ap~l~oncr

 

 

 

 

 

 

 

15

Page 15
Image 15
Whirlpool EB19MK manual Before calling for assistance, If you need assistance, If you need service‘, If you have a problem‘