If you need service or assistance,
we suggest you follow these five steps:
1. Before calling for assistance...
Performance problems often result from little things you can find and fix yourself without tools of any kind.
Unit does not run:
l Cycle Control Knob must be in the “ON” position.
l Check to see that power cord is plugged in.
l Check for blown fuse or tripped circuit breaker in electrical supply to machine.
l Room temperature must be above 55°F. (13°C). Otherwise, bin thermostat may sense cold room temperature and shut off even though bin is not full of ice. Also, unit may not restart once it does shut off.
Unit runs but produces no ice:
l Cycle Control Knob must be in the “ON” position.
l Check water supply to make sure it is open.
l If ice machine is operated at an elevation of 2,000 feet or more above sea level, both the bin thermostat and ice thickness thermostat need to be recalibrated. See Installation Instructions.
Unit runs but produces very little ice:
l Room temperature may be extremely high, over 90°F.(32°C). In this case, it is normal for ice production to be low.
l Dirt or lint may be blocking the air flow through the finned condenser. Condenser needs to be cleaned.
l Check to see if the unit has a scale
Grid is not cutting ice sheets:
l Check the grid harness plug to make sure the connection is secure.
Taste in ice cubes:
l There may be an unusually high mineral content in water supply. Water may need to be filtered or treated.
l Do not store any foods in the ice bin. l Packaging material not all removed.
A more detailed “Trouble Diagnosis Chart” and other technical information is shipped with each unit and is located in the unit compart- ment section.
Service repair and replacement parts man- uals may be ordered directly from:
Whirlpool Corporation
Whirlpool Drive
Attention: Literature Department
La Porte, Indiana 46350
Specify the model number of the ice machine when ordering.
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