If you need service or assistance, we suggest you follow these four steps: 1. Before calling for assistance.. .
Performance problems often result from llttle things
you can find and fix yourself without tools of any kind.
If your refrlgerator will not operate:
l
Is the electric cord plugged In3
l
Is a fuse blown or a circuit breaker tripped’
l
IS the Temperati.re Control turned ON’
If your Ice maker will not operate:
l
Has the freezer had enough time to get cold7 With
a new refrlgeratm, this might take overnight
l
IS
the slgnal arrr ON In the down posItion?
c IS the water valve turned on, and
IS
water getting
to the Ice maker’
It there Is a rattling or jingling noise, or other
unfamiliar sounds:
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IS something on +op or behind the refrigerator mak-
#ng noise when t?e refrigerator IS running?
l
New features orI your new refrigerator make new
sounds You mav be hearing air flowing from the
‘ans, timer clicks for the defrosting cycle, defrost
‘water draining lrlto the defrost pan.
If there is water in the defrost pan:
l
In hot, muggy weather, this IS normal The pan can
ever) be half full Make sure the refrigerator
IS
level
so the pan doesn’t overflow
If the light doesn’t work:
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Check fuses ar,3 circuit breakers Make sure It’s
plugged in
If a bulb is burned out:
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See instructions for changing light bulbs on page
7 Use appliance bulbs only
If the motor seems to run too much:
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‘s the condenser, behind the base grille, free of
just and lint3
l
3n hot days, or If the room
IS
warm, the motor
?aturaily runs lor>ger
l
If the door has oeen opened a lot, or if a large
amount of food has been put In, the motor will run
lgnger to cool down the interior
Remember:
Motor running time depends on dlf-
ferent things number of door openings, amount of
food stored. temperature of the room, setting of the
controls
And. your new refrigerator may be larger than
‘{our old one so It has more space to be cooled. It
aiso nas a regular freezer instead of a frozen food
compartment All this means better refrigeration and
may require more running time than your old one.
0
FSP IC I registered trademark of WhIrlpool
Corpowt~orr %r quality parts took for thus symbol
of quality whenever you need 0 replacement
FSP
port for your Whirlpool oppllance FSP
replacement parts will ht right and work right
R beco’dse they ore made to the same exoctlng
specltlcutions used lo build every new
WhIrlpool appliance
2. If you need assistance”‘. . .
Call Whlrlpool COOL-LINE E service assls-
tance telephone number. Dlal free from:
Contlnental U.S. . . . . . . . . . . . . (800) 253-1301
Mlchlgan . . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawaii . . . . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants. The
Consultant can Instruct you in how to obtain satisfac-
tory operation from your appliance or, if service IS
necessary. recommend a qualified service com-
pany in your area.
3. lf you need service”...
Whirlpool has a na-
tlonwide network of
franchised TECH-CARE R
Service Companies.
1
TECH-CARE service
technicians are trained
to fulfill the product
warranty and provide
after-warranty service,
anywhere in the United
States To locate
TECH-CARE service in your area, call our COOL-LINE
service assistance telephone number [see Step 2) or
look in yourtelephone directory Yellow Pages under:
APPLIANCES-HOUSEHOLD- ELECTRICAL APPLIANCES-
MAJOR-SERVICE (L REPAIR MAJOR-REPAIRING & PARTS
WHIRLPOOLAPPLIANCES
OR
WHIRLPOOLAPPLIANCES
FRANCHISED TECH CARE SERVICE FRANCHISED TECH-CARE SERVICE
SERi’l(‘f: (‘O,MI’.I.VlE.S S6Rl’lCb. (‘OM?‘A VIES
XYZSERVICE CO XYL SERVICE CO
123 Maple 999~9999 123 Maple 999.9999
OR
WASHING MACHINES, DRYERS
8 IRONERS-SERVICING
WHIRLPOOLAPPLIANCES
FRANCHISED TECH~CARE SERVICE
SERIIC‘E CO.MI’4.YlF:~
XYZSERVICE CO
123 Maple 999~9999
4. If you have a problem “. . .
Call our COOL-LINE service assistance telephone
number (see Step 2) and talk with one of our Consul-
tants, or if you prefer. write to,
Mr. Guy Turner, Vice President
WhIrlpool Corporation
Administrative Center
2000 US-33 North
Benton Harbor, MI 49022
-If you must call or write, please provide: model
number, serial number, date of purchase, and a
complete description of the problem. This informa-
tlon is needed in order to better respond to your
request for assistance.
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