If you need service or assistance

We suggest you follow these steps:

1. Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools of any kind.

It your refrigerator will not operate:

=is the power supply cord plugged Into a live circuit with proper voltage? (See page 4.)

0 Have you checked your home’s main fuses or circuit breaker box?

* 1sthe Refrigerator Control ON?

If there is a rattling or jingling noise or unfamiliar sounds:

l IS something on top of or behind the refrigerator making noise when the refrigerator IS running?

l New features on your new refrigerator make new sounds. You may be hearing air flowing from the fans, timer clicks for the defrosting cycle, or defrost water draining in the defrost pan.

If your ice maker will not operate:

l Has the freezer had enough time to get cold? With a new refrigerator, this might take overnight

a is the signal arm ON...in the down position?

=:s the water valve turned on7 Is water getting to the ice maker?

Remember:

Voter running time depends on different things: number of door openings, amount of food stored, temperature of the room, setting of the controls.

Your new refrigerator may be larger than your old one so it has more space to be cooled. It also nas a regular freezer instead of a frozen food com- oartment. All this means better refrigeration and nay require more running time than your old one.

2. If you need assistance?..

Call Whirlpool COOL-LINE’ service assistance

telephone number. Dial free from anywhere in the U.S.:

1-800-253-1301

and talk with one of our trained consultants. The consultant can instruct you in how to obtain satis-

‘actory operation from your appliance or, if serv- ce is necessary, recommend a qualified service company in your area.

f you prefer, write to

Mr. Donald Skinner

Director of Consumer Relations Whirlpool Corporation

2000 M-63

Benton Harbor, Ml 49022

-‘lease rnclude a daytime phone number In your :orrespondence.

If there is water in the defrost pan:

*This is normal in hot, muggy weather. The pan curl even be half full. Make sure the refrigerator IS :evel so the pan does not overflow.

If the light does not work:

*Have you checked your home’s marn fuses or circuit breaker box?

0 IS the power supply cord plugged into a Irve circuit with proper voltage? (See page 4.)

If a bulb is burned out:

9 See instructions for changing lignt bulbs on page

7 Use appliance bulbs only

It the motor seems to run too much:

0 is the condenser free of dust and lint’)

*On hot days, or if the room is warm the mot(!’ !iaturally runs longer.

*If the door has been opened a lot. or if a rarge amountof food has been put in, the motorwill run !onger to cool down the interior

3. If vou need service?..

Whirlpool has a nationwide net-

/+ work of authorized Whirlpoo15M

=iE$ilpiOl service companies. Whirlpool ,A’ SERVICEservice technicians are trained to

fulfill the product warranty and

Jrovide after-warranty service, anywhere in the Jnited States. To locate the authorized Whirlpool

>ervice company in your area, call our COOL- INE” service assistance telephone number (see ;tep 2) or look in your telephone directory Yellow :‘ages under

Page 16
Image 16
Whirlpool ED20AK manual If you need service or assistance, If you need assistance?, If vou need service?