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If You Need Assistance Or Service
Performance problems often result from little things you can fix without tools. Please read the chart below before calling for service on your appliance.
1. Before calling for assistance . . .
Listed in this chart are the most common problems consumers run into with their appliances. Please read through this and see if it can solve your problem.
PROBLEM |
| CHECK THE FOLLOWING |
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Your | refrigerator | Is the power | supply cord firmly | plugged | into a live circuit | with | proper | |
will | not |
| voltage? |
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operate |
| Has a household fuse or circuit breaker blown/tripped? |
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| Is the Refrigerator Control set to the OFF position? |
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The | lights | do | Is the power | supply cord firmly | plugged | into a live circuit | with | proper |
not work |
| voltage? |
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| Has a household fuse or circuit breaker blown/tripped? |
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| Is a bulb burned out? |
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The | ice maker | Is the freezer | cold enough to make ice? | It could take overnight | for | |||
does | not | work | the freezer to reach the proper | temperature. |
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Is the ON/OFF lever in the ON (down) position?
Is the water valve turned on?
Does the water line have a clog or leak?
You hear unfamil- Is something on top of or behind the refrigerator?
iar sounds or a
rattling/jinglingSome new sounds are normal. See “Understanding the sounds you may hear” on page 20.
noise
There | is water in | This is normal on | hot, muggy days. Make sure the refrigerator is level | |||
the | defrost | pan | so the | pan does not overflow. | ||
The | motor | seems | Are the | condenser | coils dirty? | |
to run | too | much | Has the door been opened often? Has a large amount of food been | |||
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added at one time? The motor naturally runs longer if these things happen.
Is the room hot? If the room is too warm, the motor runs longer to keep the unit cool.
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