Whirlpool EH1500 manual Before calling for assistance, If you need assistance, lf you need service

If you need service or assistance, we suggest you follow these four steps:

1. Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools of any kind.

It electricity goes off:

Learn how long power will be off by calling the power company.

lIf service is to be interrupted 24 hours or less, keep freezer closed. Most food will stay frozen.

l If service is to be interrupted longer than 24 hours, do this:

1.Remove all unfrozen food and store in a frozen food locker, OR...

2.Place 2 Ibs. (0.9 kg) of dry ice in freezer for every cu. f-t of freezer space. This will keep frozen foods for 2 to 4 days, Wear gloves to protect your hands from dry ice burns.

3.If neither food locker storage or dry ice is avarl- able, use or can perishable food at once.

l The length of time food will stay frozen depends on several factors. For instance: a full freezer will remain cold longer than a freezer patiially filled. And a freezer full of meat will stay cold longer than a freezer filled with baked goods. Also, if the food still contains ice crystals, it may be safely refrozen, al- though the quality and flavor may be affected. Use this food as soon as convenient, If the condition of the food is poor or is in any way questionable, it is wise to dispose of it.

It freezer stops running:

l Check to see if power cord is plugged into the outlet.

l Check fuse box or circuit breaker.

l Check electric company for a power failure. l Be sure Temperature Control is turned ON.

It motor seems to run too long

On hot summer days or if room is hot, motor will run longer to provide correct amount of coorng.

2. If you need assistance*...

Call Whirlpool COOL-LINE@service assistance telephone number. Dial free from:

Continental U.S. . . . . . . . . . . . (800) 253-1301 Michigan . . . . . . . . . . . . . . . . . . (800) 632-2243 Alaska & Hawaii . . . . . . . . . . (800) 253-l 121

and talk with one of our trained Consultants. The Consultant can instruct you in how to obtain satisfac- tory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.

3. lf you need service*...

Whirlpool has a na-

tionwide network of franchised TECH-CARE ’ Service Companies.

TECH-CARE service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United

States. To locate

TECH-CARE service in your area, call our COOL-LINE service assistance telephone number (see Step 2) or look in your telephone directory Yellow Pages under

APPLIANCES	-	HOUSEHOLD-			ELECTRICAL		APPLIANCES-
MAJOR-SERVICE		8	REPAIR		MAJOR-REPAIRING				h	PARTS
				OR
WHIRLPOOL	APPLIANCES				WHIRLPOOL		APPLIANCES
FRANCHISEDTECH-CARE			SERVICE		FRANCHISED TECH-CARE					SERVICE
SERVICE		COMPANIES				SERVICE		COMPANIES
XYZ SERVICE CO					XYZSERVICE		CO
123 Maple			999-9999		123 Maple					999-9999
				OR
		WASHING		MACHINES,		DRYERS
		6	IRONERS-SERVICING
		WHIRLPOOL		APPLIANCES
		FRANCHISED TECH-CARE SERVICE
			SERVICE		COMPANIES
		XYZ SERVICE CO				999.9999
		123 MaDIe

It freezer feels warm

During normal operating conditions the freezer transfers heat removed from food packages and air space to the outside room air The freezer cabinet may feel warm.

If frost bullds up on the trim strip around top of cabinet

1.Check the fit of the lid to make sure it is sealing. With the lid closed, press down firmly on the edges or at the center of the lid. This pressure will cause the flexible lid to fit flat against the cabinet and seal.

2.Do not open or close the lid by grasping a corner Use the handle.

4. If you have a problem*...

Call our COOL-LINE service assistance telephone number (see Step 2) and talk with one of our Consultants, or if you prefer, write to:

Mr Stephen E. Upton

Senior Vice President

Whirlpool Corporation

Administrative Center 2000 US-33 North Benton Harbor, Ml 49022

*If you must call or write, please provide: model number. serial number, date of purchase, and a complete description of the problem. This informa- tion is needed in order to better respond to your reauest for assistance.

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