If you need service or assistance, we suggest you follow these four steps:

I. Before calling for assistance...

Performance problems often result from little thongs you can find and ftx yourself without tools of any krnd

if your refrigerator will not operate:

l

Is the

electrrc

cord

plugged

In3

 

l

Is a fuse blown

or a

crrcurt

breaker

trapped?

l

Is the

Temperature

Control

dral turned ON?

if your ice maker will not operate:

l Has the freezer

had enough

time

toget

cold? With

 

a new

refrrgerator,

this

might

take

overnight

l

Is the

srgnal

arm

ON

In the

down

positron?

l

Is the water valve turned on, and IS water getting

 

to the

tee

maker?

 

 

 

 

I1 there is a rattling or jtngiing noise, or other unfamiliar sounds:

l Is something on top or behind the refrigerator mak-

rng noise when the refrigerator IS running?

l New features on your new refrigerator make new sounds You may be heanng arr flowrng from the

fans, timer clrcks for the defrosting cycle, defrost water drarnrng Into the defrost pan. If you have an Ice maker, you will hear water flll the molds and the ice drop Into the brn

if there is water in the defrost pan:

l In hot, muggy weather, this IS normal The pan can

even be half full. Make sure the refrigerator IS level so the pan doesn’t overflow

if the light doesn’t work:

l

Check

fuses

and

circuit

breakers.

Make

sure

It’s

 

plugged

 

in.

 

 

 

 

 

 

 

 

l

The

bulb

may

be

burned

out.

Unplug

the

refrrger-

 

ator.

remove

the

ltght

shreld. replace

the

bulb

with

 

an

appliance

bulb

no

larger

than

40 watts

Re-

 

place

the

light shield

and

plug

in the

cord

 

 

it the motor seems to run too much:

l

Is the

condenser,

behind

the

base

grill,

free

of dust

 

and

Itnt7

 

 

 

 

 

 

 

 

 

l

On hot

days,

or If

the

room

IS warm,

the

motor

 

naturally

runs longer

 

 

 

 

 

 

 

l

If the

door

has

been

opened

a

lot,

or If

a

large

 

amount

of

food

has

been

put

in. the motor

will

run

 

longer

 

to cool

down

the

Interior

 

 

 

 

Remember: Motor running time depends on drf-

ferent things: number of door openings, amount of

food stored, temperature of the room, setting of the controls

And, your new refrigerator may be larger than your old one so tt has more space to be cooled. It also has a regular freezer instead of a frozen food

compartment. All thts means better refrrgeration and may require more running time than your old one

2. If you need assistance* .. .

Call Whirlpool COOL-LINE ’ service assis- tance telephone number. Dial free from:

Continental U.S. . . . . . . . . . . . . (800) 253-1301 Michigan . . . . . . . . . . . . . . . . . . . (800) 632-2243 Alaska & Hawaii . . . . . . . . . . . (800) 253-1121

and talk with one of our trained Consultants. The Consultant can Instruct you in how to obtain satisfac-

tory operation from your applrance or. If service is

necessary, recommend a qualrfied service com- pany in your area

3.

If you

need

service*

.. .

 

 

 

 

 

 

 

 

 

 

 

 

 

Whirlpool

has

a

na-

 

 

 

 

 

 

tionwide

 

network

 

of

 

 

 

 

 

 

franchised

 

TECH-CARE

 

 

 

 

 

 

Service

 

Companies.

 

 

 

 

 

 

 

 

TECH-CARE

 

service

 

 

 

 

 

 

 

technicians

 

are

trained

 

 

 

 

 

 

 

to

fulfill

 

the

product

 

 

 

 

 

 

 

warranty

 

and

 

provide

 

 

 

 

 

!

 

after-warranty

 

 

service,

 

1 FRANCHISED

SERVICE

I

anywhere

 

In the

United

 

 

 

 

 

 

States.

 

To

 

locate

 

TECH-CARE service In Your area. call our COOL-LINE

 

service assistance

telephone

 

number

(see

Step

2]

or

look

rn your telephone

directory

Yellow

 

Pages

under.

APPLIANCES-HOIJSEHOLD-

 

 

 

ELECTRICAL

APPLIANCES-

 

 

MAJOR-SERVICE

 

8 REPAIR

 

MAJOR-REPAIRING

 

8 PARTS

 

WHlALPOOLAPPLlANCES

 

OR

WHIRLPOOLAPPLIANCES

 

 

 

 

FRANCHISEDTECH

CARESERVICE

 

FRANCHISEDTECH-CARESERVICE

 

 

~I;KII('Ei‘OWl'.~

Ylb:.s

 

 

SEH

\'I(‘E

('0 MI'!4 Y1K.S

XYLSERVICECO

 

999 9939

 

XYZSERVICECO

 

 

 

 

 

 

123 Maple

 

 

123 Maple

 

 

 

999.9999

 

 

 

 

OR

 

 

 

 

 

 

 

 

 

 

WASHING

MACHINES.

DRYERS

 

 

 

 

 

 

 

 

8

IRONERS-SERVICING

 

 

 

 

 

 

 

 

 

 

WHIRLPOOL

APPLIANCES

 

 

 

 

 

 

 

 

 

FRANCHISEDTECH

CARESERVICE

 

 

 

 

 

 

 

 

 

 

.SEH,',C'E

(‘O.Wf'4.V/E.S

 

 

 

 

 

 

 

 

XYLSERVICECO

 

 

999~9999

 

 

 

 

 

 

 

 

123 Maple

 

 

 

 

 

 

 

 

 

4. If you have a problem*...

Call our COOL-LINE service assistance telephone number [see Step 2) and talk with one of our Consul- tants, or if you prefer, write to.

Mr Guy Turner, Vice President

Whirlpool Corporation Administrative Center 2000 US-33 North, Benton Harbor, Ml 49022

-If you must call or write, please provide. model

number, serial number, date of purchase, and a

complete description of the problem. This informa-

tion is needed in order to better respond to your request for assistance

 

 

FSP

IS cl

reglslered

trademark

 

of

 

WhIrlpool

 

 

 

CuporatIon

 

 

for quality

parts

 

Look

for

thts

symbol

 

 

of quality

 

whenever

you

need

o

replacement

FSP

 

port

for

your

Whirlpool

 

appliance

 

 

FSP

 

 

replacement

 

ports

WIII

fli rIghI

and

work

right

0

R

because

 

they

ore made

to

the

same

exacting

speclflcalions

 

used

to build

every

new

 

 

 

 

 

 

 

WhIrlpool

 

appliance

 

 

 

 

 

 

 

 

Benlon Harbor Mlchlgan Aulomatic Washers. Clolhes Dryers

Freezers. Relrlgerator-Freezers. Ice Makers, Dishwashers. Built-In Ovens and Sortace Units, Ranger. Microwave Ovens. Compactors. Room Air Conditioners. Oehumidiliers. Central Healing and Air Condllloning Syslems

Part No. 942923

Printed in U.S.A.

Page 8
Image 8
Whirlpool ET16AKXL Before calling for assistance, If you need assistance, If you Need, If you have a problem, Service