2. lf you need assistance* . . .
Call Whlrlpool Consumer Assistance Center telephone number. Dial
and talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recom- mend a qualified service company in your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative Whirlpool Corporation
2000
Benton Harbor, MI 49022
Please include a daytime phone number in your correspondence.
3. If you need service* . . .
Whirlpool has a nationwide network of authorized Whirlpool@service companies. Whirlpool service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States. To locate the authorized Whirlpool service comny in your area, call our Consumer Assistance Center telephone number (see Step 2) or look in your tele- phone directory Yellow Pages under:
*When asklng for help or service:
Please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the pur- chase date. (See page 2.) This infom- tion will help us respond properly to your request.
4.If you need FSP replace- ment parts . . .
FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your Whirlpool appli- ance. FSP replacement parts will fii right and work right, because they are made to the same exacting specifications used to build every new Whirlpool appliance.
To locate FSP replacement parts in your area, refer to Step 3 above or call the Whirlpool Consumer Assistance Center number in Step 2.
5.If you are not satisfied with
how the problem was solved . . .
lContact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry.
lContact MACAP only when the dealer, authorized servicer and Whirlpool have failed to resolve your problem.
Major Appliance Consumer Action Panel 20 North Wacker Drive
Chicago, IL 60606
lMACAP will in turn inform us of your action.
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