If You Need Assistance

Or Service

This section is designed to help you save the cost of a ser dice call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When ca ling our Consumer Assistance Center for help or calling for service, please provide a detailed descriptior of the problem, your appliance’s complete model and serial numbers and the purchase date. (See p: ge 2.) This information will help us respond properly to your request.

1. Before calling for assistance . . .

Performance problems often result from little things you c;~n find and fix without tools of any kind. Please check the chart below for problems you can fix. It-could sive you the cost of a service call.

PROBLEM

Your refrigerator will not operate

POSSIBLE CAUSE

The power supply cord is not plugged into a live circuit with proper voltage.

A household fuse has blown or circuit breaker tripped.

The Refrigerator Control is not set correctly.

SOLUTION

Firmly plug power cord into a live circuit with proper voltage. (See page 5.)

Replace household fuse or reset circuit breaker.

Set Refrigerator Control to a numbered setting. (See page 7.)

Unfamiliar sounds or a rattling/jingling noise

There is water in the defrost pan

The light does not work

There is something on top of or behind the refrigerator.

The sounds are normal.

This is normal in hot, muggy weather. The pan may even be half full.

A household fuse has blown or circuit breaker tripped.

The power supply cord is not plugged into a live circuit with proper voltage.

The bulb is burned out.

Remove item from on top of or behind the refrigerator.

New features on your new refrigerator make new sounds. (See “Understanding the sounds you may hear” on page 13.)

Make sure the refrigerator is level so the pan does not overflow.

Replace household fuse or reset circuit breaker.

Firmly plug power cord into a live circuit with proper voltage. (See page 5.)

Replace bulb. (See page 12.)

The optional ice maker will not operate

The motor seems to run too much

The freezer has not had enough time to get cold.

The signal arm is in the OFF (up) position.

The water valve is turned off.

Water is not getting to the ice maker.

The condenser coils are dirty. It is hot outside or in the room.

Thedoorhasbeenopened frequently.

A large amount of food has been put in at one time.

Allow the freezer time to get cold-this could take overnight.

Push signal arm down to the ON position. (See page 11.)

Turn the water valve on.

Check the water line for clogs or leaks.

Clean the coils. (See page 15.)

On hot days, or if the room is too warm, the motor naturally runs longer.

Open the door as few times as possible.

The motor will run longer in order to cool down the interior when food is added.

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Whirlpool ET20LK If You Need Assistance Or Service, Before calling for assistance, Problem, Possible Cause, Solution

ET18UK, ET18LK, ET20LK specifications

Whirlpool has long been a household name in the appliance industry, consistently delivering innovative and reliable products that cater to consumers' needs. The Whirlpool ET20LK, ET18LK, and ET18UK refrigerators are a testament to this legacy, combining style, functionality, and advanced technology.

The Whirlpool ET20LK model features a top-freezer design, offering an ideal combination of refrigerator and freezer space. With a capacity of 20 cubic feet, it is perfect for both small and medium-sized families. The ET20LK employs an environmentally-friendly refrigerant which not only complies with current regulations but also benefits the overall ecosystem. The adjustable shelves allow for customizable storage solutions, accommodating various food items of different sizes with ease.

The ET18LK model is another exemplary representation of Whirlpool's commitment to quality. Like the ET20LK, it features a top-freezer design but offers a slightly smaller capacity of 18 cubic feet. This model excels in energy efficiency, as it often exceeds government standards, helping consumers save on electricity bills while being mindful of their carbon footprint. It includes an easy-access crisper drawer that keeps fruits and vegetables fresh, and a full-width deli bin for easy organization of deli meats and cheeses.

The ET18UK model stands out with its sleek modern design. Its exterior is not only visually appealing but is also designed to resist fingerprints, keeping the appliance looking pristine. The interior boasts adjustable spill-proof shelves, which provide a practical solution for preventing messes and simplify cleaning. With its spacious freezer compartment, the ET18UK combines convenience with the reliability that Whirlpool is known for.

In terms of technology, all three models are equipped with Whirlpool's advanced cooling system, which ensures even temperature distribution throughout the appliance. This technology not only enhances food preservation but also helps maintain optimal levels of humidity within the refrigerator.

Overall, the Whirlpool ET20LK, ET18LK, and ET18UK refrigerators offer versatility and performance in a stylish package. Their shared commitment to energy efficiency, user-friendly features, and modern design makes them worthy contenders in the competitive refrigerator market. Ideal for families or individuals seeking reliability and functionality, these models exemplify Whirlpool's tradition of excellence in home appliances.