Whirlpool ET20MK manual Before calling for assistance, If you need assistance, If you need service

If you need service or assistance, we suggest you follow these four steps:

1. Before calling for assistance.. .

Performance problems often result from little things you can find and fix Yourself without tools of any kind.

If your refrigerator will not operate: l Is the electric cord plugged in?

a Is a fuse blown or a circuit breaker tripped? l Is the Temperature Control turned ON?

If your Ice maker will not operate:

l Has the freezer had enough time to get cold? With a new refrigerator, this might take overnight.

lIs the signal arm ON,, in the down position?

l Is the water valve turned on, and is water getting to the ice maker?

If there Is a rattllng or jlngllng nolse, or other unfamlllar sounds:

l Is something on top or behind the refrigerator mak- ing noise when the refrigerator is running?

l New features on Your new refrigerator make new sounds. You may be hearing air flowing from the fans, timer clicks for the defrosting cycle, defrost water draining into the defrost pan.

If there Is water In the defrost pan:

l In hot, muggy weather, this is normal. The pan can even be half full. Make sure the refrigerator is level so the pan doesn’t overflow.

If the light doesn’t work:

l Check fuses and circuit breakers. Make sure it’s plugged in

If a bulb Is burned out:

l See instructions for changing light bulbs on page 6. Use appliance bulbs only.

If the motor seems to run too much:

l Is the condenser, behind the base grille, free of dust and lint?

l On hot days, or if the room is warm. the motor naturally runs longer.

l If the door has been opened a lot, or if a large amount of food has been put in, the motor will run longer to cool down the interior.

Remember: Motor running time depends on dif- ferent things: number of door openings, amount of food stored, temperature of the room, setting of the controls.

And, your new refrigerator may be larger than your old one so it has more space to be cooled. It also has a regular freezer instead of a frozen food compartment. All this means better refrigeration and may require more running time than your old one.

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2. If you need assistance”. ..

Call Whlrlpool COOL-LINE” service assls- tance telephone number. Dlal free from:

Contlnental U.S. . . . . . . . . . . . . (600) 253-1301 Mlchlgan . . . . . . . . . . . . . . . . . . . (600) 632-2243 Alaska 6 Hawall . . . . . . . . . . . (800) 253-1121

and talk with one of our trained Consultants. The Consultant can instruct you in how to obtain satisfac- tory operation from your appliance or, if service is necessary, recommend a qualified service com- pany in your area.

3. If you need service”...

Whirlpool has a na-

tionwide network of franchised TECH-CARE R

Service Companies.

rYhl ipd^01 TECH-CARE service 1technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United

States. To locate

TECH-CARE service in your area, call our COOL-LINE

service	assistance		telephone		number (see	Step 2) or
look in your		telephone		directory Yellow Pages under:
APPLIANCES-HOUSEHOLO-					ELECTRICALAPPLIANCES-
MAJOR-SERVICE		6 REPAIR			MAJOR-REPAIRING	6 PARTS
WHIRLPOOLAPPLIANCES				OR	WHIRLPOOLAPPLIANCES
FRANCHISED TECH-CARE SERVICE					FRANCHISED TECH-CARE SERVICE
	SERVICE COMPA.TIE.5				SERVICE	CO.UPANIES
XYZSERVICE	CO		999-9999		XYZ SERVICE CO
123 Maple					123 Maple	999.9999
				OR
		WASHING	MACHINES,		DRYERS
		A IRONERS-SERVICING
		WHIRLPOOLAPPLIANCES
		FRANCHISED TECH-CARE SERVICE
			SERVICE		C‘OMPA.brlES
		XYZ SERVICE CO
		123 Mule			999.9999

4. If you have a problem * ...

Call our COOL-LINE service assistance telephone number (see Step 2) and talk with one of our Consul- tants, or if you prefer, write to:

Mr. Guy Turner, Vice President Whirlpool Corporation Administrative Center

2000 US-33 North

Benton Harbor, Ml 49022

*If you must call or write, please provide: model number, serial number, date of purchase, and a complete description of the problem. This informa- tion is needed in order to better respond to your request for assistance.