If you need service or assistance,
we suggest you follow these five steps:
1. Before calling for assistance...
Performance problems often result from little things you can find and fix yourself without tools of any kind.
If your refrigerator will not operate:
l Is the power supply cord plugged into a live circuit with the proper voltage? (See page 4.)
l Have you checked your home’s main fuses or circuit breaker box?
l Is the Refrigerator Control ON?
If there is a rattling or jingling noise, or other unfamiliar sounds:
l Is something on top or behind the refrigerator making noise when the refrigerator is running?
l New features on your new refrigerator make new sounds. You may be hearing air flowing from the fans, timer clicks for the defrosting cycle, defrost water draining into the defrost pan.
If your ice maker will not operate:
l Has the freezer had enough time to get cold? With a new refrigerator, this might take overnight.
lIs the signal arm ON...in the down position?
l Is the water valve turned on? Is water getting to the ice maker?
If there is water in the defrost pan:
lIn hot, muggy weather, this is normal. The pan can even be half full. Make sure the refrigerator is level so the pan doesn’t overflow.
If the light is not working:
If the motor seems to run too much:
l Is the condenser, behind the base grille, free of dust and lint?
l On hot days, or if the room is warm, the motor naturally runs longer.
lIf the door has been opened a lot, or if a large amount of food has been put in, the motor will run longer to cool down the interior.
Remember: Motor running time depends on dif- ferent things: number of door openings, amount of food stored, temperature of the room, setting of the controls.
And, your new refrigerator may be larger than your old one so it has more space to be cooled. It also has a regular freezer instead of a frozen food compartment. All this means better refrigeration and may require more running time than your old one.
2.If you need assistance?..
Call Whirlpool
sistance telephone number. Dial free from anywhere in the U.S.:
and talk with one of ourtrained Consultants. The Consultants can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary. recommend a qualified service company in your area.
l Have you checked your home’s main fuses or circuit breaker?
l Is the power supply cord plugged into a live cir- cuit with the proper voltage? (See page 4.)
If the bulb is burned out:
l See instructions for changing light bulb on page 6. Use appliance bulb only.
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